Benefits Coordinator Job Description Template

This Benefits Coordinator job description template outlines the key responsibilities and qualifications for a Benefits Coordinator. As a critical member of the Human Resources team, the Benefits Coordinator will be responsible for ensuring that employee benefit programs run smoothly and efficiently. This includes designing, implementing and administering various benefit programs, such as healthcare, retirement, and wellness plans. Moreover, the Benefits Coordinator is expected to provide exceptional customer service and communicate effectively with employees and management to address inquiries and resolve issues related to benefits.

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The Benefits Coordinator is responsible for administering employee benefits programs in accordance with policy and regulations. The role involves evaluating benefit programs and making recommendations for modifications or additions.


  • Administer employee benefit programs, including health, dental, vision, and life insurance
  • Enroll new employees in benefit programs and provide orientation on plan details
  • Ensure timely and accurate processing of benefit enrollments, changes, and terminations
  • Assist employees with benefit questions and issues
  • Maintain benefits records and ensure compliance with regulations and policies
  • Collaborate with HR team to evaluate and enhance benefit programs
  • Manage open enrollment process and communications to employees
  • Coordinate with benefit vendors and brokers to resolve issues and ensure information accuracy


  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 2+ years of experience in benefits administration
  • Knowledge of benefit plan design, regulations, and compliance
  • Strong attention to detail and accuracy
  • Effective communication and customer service skills
  • Ability to manage multiple priorities and meet deadlines

Working Conditions

The Benefits Coordinator typically works in an office setting and collaborates with HR team members, benefit vendors, and employees. Some travel may be required to attend benefits meetings or training.


A benefits coordinator is an essential member of any organization's human resources department. They are responsible for managing and administering employee benefits programs, such as health insurance, retirement plans, and other perks. Finding the right person for this role can be challenging, but by creating a well-crafted job posting, you can attract qualified candidates who are a good fit for your organization.

Job Title and Overview

The job title of 'Benefits Coordinator' is relatively self-explanatory, but it is essential to provide a brief overview of the role and responsibilities of the position in the job posting. This section should describe the main duties of the benefits coordinator, such as managing employee benefits enrollment, answering employee questions about benefits, and working with insurance providers and other vendors.

Qualifications and Requirements

The qualifications and requirements section should describe the education, experience, and skills needed to perform the job successfully. This section should describe any necessary certifications, such as a PHR or SPHR, or specific experience with benefits administration software or HRIS systems. Employers should also specify any soft skills they are looking for, such as strong communication or problem-solving abilities.

Core Responsibilities

  • Manage and administer employee benefits programs, including health, dental, vision, and life insurance.
  • Ensure compliance with all applicable laws and regulations, such as ERISA or COBRA.
  • Act as a liaison between employees and insurance providers, answering questions and resolving issues.
  • Create and distribute communications related to benefits enrollment and changes.
  • Coordinate with other departments, such as payroll or accounting, to ensure accurate and timely processing of benefit-related tasks.
  • Required Education and Experience

    Employers should list the required level of education, such as a bachelor's degree in human resources or a related field, as well as any relevant experience. For example, employers may require several years of experience in benefits administration or a related area.

    Skills and Competencies

    Employers should also specify the skills and competencies required for the role. Benefits coordinators should have strong communication skills, both written and verbal, as well as excellent attention to detail and organization. They should be able to work independently and as part of a team, and have a strong customer service orientation.

    Salary and Benefits

    The salary and benefits section should specify the salary range for the position, as well as any benefits or perks offered by the employer. This section may include information such as health insurance, retirement plans, paid time off, or other bonuses or incentives.


    A well-crafted job posting for a benefits coordinator can help attract qualified candidates who are a good fit for your organization. By including key information such as job responsibilities, qualifications, and required skills, as well as salary and benefits information, employers can maximize their chances of attracting top candidates for this important role.

    What qualifications should a Benefits Coordinator have?

    A Benefits Coordinator should have a bachelor's degree in human resources or a related field. They should have a strong understanding of employee benefits programs and be familiar with the legal requirements and regulations associated with them. Excellent communication, interpersonal, and problem-solving skills are essential for this role.

    What are the responsibilities of a Benefits Coordinator?

  • Developing and implementing employee benefits programs
  • Assisting employees with benefit enrollment and addressing concerns or questions
  • Maintaining accurate records and ensuring compliance with legal requirements
  • Collaborating with insurance providers to negotiate rates and coverage options
  • What is the average salary for a Benefits Coordinator?

    According to data from Glassdoor, the national average salary for a Benefits Coordinator is around $51,000 per year. However, this can vary based on location, industry, and level of experience.

    How can a Benefits Coordinator job posting attract top talent?

  • Highlighting competitive salary and benefits packages
  • Emphasizing opportunities for career growth and professional development
  • Showcasing a positive company culture and work-life balance
  • Providing clear job responsibilities and expectations
  • Stating any unique or exciting projects the Benefits Coordinator will have the opportunity to work on
  • What should be included in a Benefits Coordinator job description?

  • Details about the company and its mission
  • Educational and experience requirements
  • Primary job duties and responsibilities
  • Information about the benefits programs the Benefits Coordinator will manage
  • Desired skills and qualifications, such as strong communication or problem-solving abilities
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