Overall Purpose of the Role:
The Business Relationship Manager works as a strategic interface with assigned business units or functional areas of the organization. They are responsible for understanding business unit needs and ensuring communication, collaboration and delivery of agreed solutions and service levels. BRMs help the business units meet business objectives by guiding and influencing them to adopt IT solutions that support their objectives. BRMs serve as the IT single point of contact for the business units.
Responsibilities:
- Develop and maintain a strong understanding of the assigned business unit(s), its strategic direction, its market position and its challenges
- Act as the primary point of contact between the IT department and the assigned business unit(s)
- Establish relationships with key stakeholders within the assigned business unit(s)
- Assist in the development of the IT strategy and project roadmaps for assigned business unit(s)
- Ensure IT Services meet business needs and expectations, through relationships with key business stakeholders and review of behalf of the users
- Identify areas where IT can add value to the business unit(s) and help to identify opportunities for innovation
- Ensure that IT projects deliver expected benefits and meet business needs
- Provide guidance and coaching to business unit(s) on IT related aspects to support business objectives
- Assist in resolving escalated IT issues that impact the business unit(s), including participation in the development of business continuity and disaster recovery plans
Qualifications:
- Bachelor's degree in Computer Science, Information Systems or related field
- Minimum of 5 years of experience working in IT or Business unit(s)
- Experience as a business relationship manager, account manager or similar role
- Excellent communication skills and ability to build strong relationships with business partners
- Strong analytical and problem-solving skills
- Ability to work effectively in a team environment
Skills:
- Business acumen
- Project management skills
- Conflict management
- Negotiation and influencing
- Ability to communicate technical information to non-technical stakeholders
- Ability to manage multiple stakeholders with different interests
Introduction
A Business Relationship Manager is a crucial role in any organization that deals with clients, partners or other stakeholders. They build and maintain relationships, identify business opportunities and ensure customer satisfaction. If you are looking to hire a Business Relationship Manager for your organization, here are some tips on how to create an effective job posting.
Job Title and Summary
The job title should clearly indicate the position you are hiring for. A possible title for a Business Relationship Manager could be "Senior Business Relationship Manager". The summary should describe the key responsibilities and qualifications required for the role, such as:
- Develop and maintain strong relationships with key clients and partners
- Identify new business opportunities and expand revenue streams
- Ensure customer satisfaction and timely resolution of issues
- Bachelor's degree in Business Administration, Marketing or related field
- 5+ years of experience in business development, account management or similar role
Key Responsibilities
List the main responsibilities of the Business Relationship Manager in detail:
- Develop and implement strategies to build and grow the business with key clients and partners
- Identify new business opportunities and market trends to expand the organization's portfolio
- Collaborate with sales, marketing and product teams to create customized solutions that meet client needs
- Provide excellent client support and keep clients informed on industry changes and trends
- Facilitate communication between the organization and clients, addressing any issues or concerns promptly
- Track and report key performance metrics to management
Qualifications and Skills
List the essential qualifications and skills required for the role:
- Bachelor's degree in Business Administration, Marketing or related field
- 5+ years of experience in business development, account management or similar role
- Proven track record of building and maintaining successful business relationships
- Excellent communication, negotiation and presentation skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in MS Office and CRM software
Culture and Values
Include information about your organization's values, culture and work environment to attract candidates who share your vision and goals.
Application Process
Clearly state the application process and any deadlines, including:
- Where to send the resume and cover letter
- Application deadline, if applicable
- Interview and selection process
- Expected start date
Conclusion
A well-written Business Relationship Manager job posting will attract qualified and motivated candidates who can drive your organization's growth and success. Make sure to include all the important details about the role, qualifications, and application process, and highlight the values and culture of your organization.
Frequently Asked Questions on Creating Business Relationship Manager Job Posting
1. What are the essential duties and responsibilities for a Business Relationship Manager job?
A Business Relationship Manager (BRM) is responsible for developing and maintaining positive relationships between the organization and its clients, partners, and stakeholders. The essential duties of a BRM include:
- Building strong and long-lasting relationships with clients and partners.
- Understanding the needs and expectations of clients and partners.
- Collaborating with different departments of the organization to provide exceptional customer service.
- Creating and implementing effective communication strategies for clients and partners.
- Developing and implementing business development strategies that facilitate growth.
2. What are the qualifications required for a Business Relationship Manager job?
The following are the qualifications that most organizations look for in a Business Relationship Manager:
- Bachelor's degree in Business or a related field.
- Proven experience as a Business Relationship Manager or a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and leadership skills.
- Ability to work independently and in a team environment.
- Proficient in Microsoft Office Suite and CRM software.
3. How do I write an effective job description for a Business Relationship Manager?
An effective job description for a Business Relationship Manager should be clear, concise, and accurately describe the essential duties and qualifications for the job. The following are tips to help you write an effective job description:
- Use clear and concise language to describe the essential duties of the job.
- Include the required qualifications and skills for the position.
- Use bullet points to highlight important points.
- Be specific about the responsibilities and expectations of the job.
4. What is the salary range for a Business Relationship Manager?
The salary range for a Business Relationship Manager varies depending on the industry, location, and size of the organization. According to salary.com, the average annual salary for a Business Relationship Manager in the United States is around $95,000.
5. How can I attract the best candidates for a Business Relationship Manager job posting?
To attract the best candidates for a Business Relationship Manager job posting, you should:
- Write a clear and concise job description that accurately describes the position and its responsibilities.
- Include the required qualifications and skills for the position.
- Offer a competitive salary and benefits package.
- Advertise the job in various job posting websites and social media platforms.
- Be transparent and open about the culture and working environment of your company.
6. What are the benefits of hiring a Business Relationship Manager?
Hiring a Business Relationship Manager can provide the following benefits to your organization:
- Improved customer satisfaction and loyalty.
- Increased revenue and growth opportunities.
- Better communication and collaboration between departments.
- More effective management of client relationships.
- Increased brand awareness and reputation.
