Business Support Job Description Template

The Business Support job description template outlines the responsibilities and qualifications required for this critical role in any organization. As a Business Support professional, you will be expected to provide administrative and logistical support to various departments and teams within the organization, ensuring that operations run smoothly and efficiently. This position requires excellent communication, organizational and multitasking skills, and a high level of attention to detail. In this template, you will find a comprehensive list of job duties, requirements, and qualifications necessary for success in this role.

1133 people used this job description template, 90 people have rated it.

Position Overview

The Business Support role is responsible for providing administrative and operational support to ensure the smooth functioning of the business operations. This role will be responsible for a variety of tasks such as managing databases, coordinating with cross-functional teams, and assisting in the onboarding of new employees.

Key Responsibilities

  • Provide administrative support to the management team
  • Maintain and update databases with accurate information regularly
  • Assist in the creation of reports and presentations
  • Coordinate with cross-functional teams to ensure smooth operations
  • Help in organizing events and meetings
  • Assist in the onboarding process of new employees
  • Manage and prioritize tasks efficiently to meet deadlines

Qualifications and Skills

  • Bachelor's degree in Business Administration or related field
  • Prior experience in an administrative or operational support role
  • Strong organizational skills with the ability to multitask and prioritize effectively
  • Proficient in Microsoft Office Suite
  • Excellent communication skills, both verbal and written
  • Ability to work independently and as part of a team


Creating a business support job posting is an important step towards hiring a qualified person to join your team. The job posting should be designed in a way that attracts the right candidates and provides them with a clear understanding of the role, responsibilities, and requirements.

Define the Position:

The first step in creating a business support job posting is to define the position. This means understanding what the role entails, the responsibilities, and the qualifications required. Once you understand these aspects, you can begin to craft a job posting that accurately conveys the position's purpose.

  • Begin by highlighting the job title, such as "Business Support Specialist."
  • Include a brief summary of the support function that the role will perform.
  • Highlight the scope of the position by mentioning the level of support required.
  • Qualifications and Experience:

    Now that you've defined the position, it's time to lay out the requirements and qualifications the position demands.

  • List the necessary education, degree, or certifications required for the position.
  • Include any specific skill requirements such as proficiency in a particular software or experience in a particular industry.
  • Make sure that the years of experience required for the job are clear.
  • Responsibilities:

    Provide a comprehensive list of responsibilities related to the position.

  • Include routine support inputs like handling emails, phone calls, scheduling appointments, following up with clients.
  • List specific administrative duties like data entry, creating reports, maintaining trackers, and organizing meetings.
  • Soft Skills:

    Business support roles require employees to have strong soft skills that help them work effectively and efficiently.

  • List skills such as strong communication skills, the ability to multitask, and adaptability.
  • Incorporate traits like attention to detail, time management skills, and the ability to work independently while functioning as part of the team.
  • Company Culture and Values:

    It's a good idea to provide a brief overview of the company culture and values, which can help attract candidates who align with the company's culture.

  • You can highlight perks like casual dress Fridays or team building events, which shows what sets your company apart from others and builds interest.
  • Conclusion:

    A well-crafted business support job posting can attract top candidates and provide them with a clear understanding of the position's requirements and expectations. It's important to be concise and transparent while creating the job posting to ensure the best candidates apply.

    Frequently Asked Questions on Creating Business Support Job Posting

    When attempting to fill a business support role, creating a comprehensive job posting is crucial. This ensures that you attract the right candidates for the job. Here are answers to some of the most frequently asked questions on creating a business support job posting:

    What does a business support job posting entail?

  • A business support job posting outlines the qualifications, responsibilities, and requirements for a business support position. It should also provide information about the company, the remuneration package, and the application process.
  • What should be included in a business support job posting?

  • The job title and description, educational and professional qualifications, key responsibilities, and desired skills and experience should all be included in a business support job posting. Additionally, the posting should list personal qualities and soft skills that are necessary to succeed in the role.
  • How do I write an effective job title?

  • An effective job title should accurately reflect the nature and seniority level of the position. Avoid using terms that are too vague or buzzwords that lack meaning. A good job title should appeal to job seekers and stand out from similar positions in the industry.
  • How should I outline the job description?

  • The job description should be brief, clear, and concise. It should accurately reflect the duties and responsibilities of the job while also outlining what is expected of the candidate. Use bullet points or short paragraphs to break up the text and make it more readable.
  • How do I determine the appropriate qualifications and experience for the role?

  • Research other similar positions in the industry and look at their requirements. Consult with colleagues who work in similar roles to yours or who have experience hiring for business support positions.
  • What else should I consider including in a business support job posting?

  • Make sure you include information about the company culture, any opportunities for growth and development, and any expectations you have for candidates during the hiring process. Additionally, make sure to provide clear instructions on how to apply for the position.
  • How can I make my job posting stand out?

  • To make your job posting stand out, you can include a creative headline or a compelling opening paragraph that sets the position apart from others in the industry. Additionally, make sure you emphasize any unique aspects of the position, such as benefits or company culture. The formatting of your job posting also plays a role in making it more attractive to job seekers.
  • Overall, creating a business support job posting requires careful consideration and attention to detail. You want to attract qualified candidates who are a good fit for your company, while also providing clear information about the position and the hiring process. With these tips, you can create a job posting that stands out and helps you fill the role with the best candidate.

    Get Started

    Start saving time and money on recruiting

    Start today for free to discover how we can help you hire the best talents.

    Get started Get Started!
    This site uses cookies to make it work properly, help us to understand how it’s used and to display content that is more relevant to you. For more information, see our Privacy Policy