Case Aide Job Description Template

The role of a Case Aide is vital in providing assistance to clients receiving social services. They work as a support system to individuals who are undergoing personal or financial difficulties. The Case Aide job description template outlines the responsibilities, qualifications, and requirements for the position. It is designed to help organizations hire competent and dedicated Case Aides who are capable of providing commendable service to their clients.

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Job Overview:

A Case Aide at our organization is responsible for providing administrative support to case managers in a social service agency. The Case Aide will assist in case management and client service delivery. This position involves a high level of sensitivity, discretion, and confidentiality in communicating with clients and staff.


  • Assist the case manager in providing direct services to clients, including assisting with client intake and providing referral information.
  • Assist in maintaining client files and records in compliance with agency policies and procedures, including data entry and electronic filing.
  • Communicate and correspond with clients, staff, and outside agencies in a professional and confidential manner.
  • Assist with preparation of reports and other data-related tasks.
  • Support case managers by attending client meetings, monitoring progress, and providing ongoing support.


  • High school diploma or equivalent is required.
  • Previous experience working in social service organizations is preferred.
  • Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks while meeting deadlines.
  • Strong written and verbal communication skills, including accurate grammar and spelling.
  • Ability to work independently as well as collaboratively in a team environment with a positive attitude.


A Case Aide is a person who provides support services to individuals or families in need. They provide help with daily living needs, such as food and housing, as well as advocacy and referral services. If you are looking to create a job posting for a Case Aide, there are a few things you should keep in mind.

Job Title and Description

The first thing you need to do is create a job title and description that accurately reflects the responsibilities of the position. You should include information such as the client population the Case Aide will be working with, the duties they will be responsible for, and any necessary qualifications or experience. It is important to be specific in your description so that candidates know exactly what the job entails and whether they are qualified for the position.


When listing the qualifications for the job, you should include any education or training, as well as any specific skills or experience that are required. For example, a Case Aide may need to have experience working with low-income families, knowledge of local social service programs, and excellent communication and organizational skills. Be sure to specify any certifications or licenses that are required, such as a valid driver's license or CPR certification.


It is important to clearly outline the responsibilities of the Case Aide in your job posting. This may include tasks such as assessing client needs, developing service plans, connecting clients with community resources, and providing support to clients in crisis situations. Make sure to prioritize responsibilities based on how frequently they will occur and how essential they are to the job.

Working Conditions

In addition to the job responsibilities, it is important to give candidates an idea of the working conditions they can expect. This may include the hours and days of the workweek, any potential hazards or risks associated with the job, and the physical demands of the position. Providing this information up front can help ensure that candidates understand the requirements of the job and are prepared to meet them.


Creating a thorough job posting for a Case Aide is an important step in finding the right candidate for the job. By clearly outlining the responsibilities, qualifications, and working conditions of the position, you can attract qualified candidates and make sure that they understand what the job entails. With the right job posting, you can find the perfect Case Aide to provide support and guidance to those in need.

What is a case aide?

A Case Aide is a support worker who provides assistance to clients in various settings, such as hospitals, schools, or community centers. They work under the supervision of a case manager and help clients meet their basic needs and achieve their goals.

What should I include in a job posting for a case aide?

  • Description of duties and responsibilities
  • Qualifications and requirements
  • Work schedule and location
  • Salary and benefits
  • What are some common qualifications for a case aide?

    Most employers require a high school diploma or equivalent, as well as previous experience working with clients in a social services or healthcare setting. Many job postings also list requirements for CPR/First Aid certification, a valid driver's license, and a clean criminal background check.

    What are some common duties of a case aide?

    Case Aides typically perform a variety of duties to support clients and case managers, including:

  • Assisting with daily living activities, such as bathing or dressing
  • Providing transportation to appointments or errands
  • Maintaining records and documenting progress
  • Assisting with medication management
  • What salary range should I expect for a case aide position?

    Salaries for Case Aides vary depending on location, experience, and employer. According to, the average hourly wage for a Case Aide in the United States is $13.08, with the salary range typically falling between $10.44 and $16.62 per hour.

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