Case Worker Job Description Template

The job of a case worker is to assist individuals or families in need by providing various support services. This can include counseling, advocacy, and referrals to resources such as housing, healthcare, and employment assistance. The Case Worker job description template is a document that outlines the responsibilities and qualifications needed to fill this important role. It serves as a guide for hiring managers and recruiters and helps to ensure that candidates are equipped to meet the demands of the position.

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Job Overview

A case worker is responsible for working with clients to assess their needs and develop a plan for achieving their goals. They also provide support and guidance throughout the process, ensuring that clients have access to the resources they need to be successful.


  • Assess client needs and develop a plan for achieving their goals
  • Provide support and guidance throughout the process
  • Collaborate with other professionals to ensure clients have access to the necessary resources
  • Maintain accurate and up-to-date client records
  • Monitor progress and adjust plans as needed
  • Advocate on behalf of clients to ensure their needs are met
  • Develop relationships with community organizations to expand resources available to clients


  • Bachelor's degree in social work or a related field
  • Experience working with diverse populations
  • Knowledge of community resources and services
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills
  • Compassionate and empathetic approach to client care


Are you looking to hire a Case Worker for your organization? Creating an effective job posting is the first step to attracting qualified candidates. Here’s a step-by-step guide on how to create a job posting for a Case Worker position.

Job Title and Overview

The job title should be clear and specific. Use “Case Worker” and indicate your organization’s name if necessary. Start with an overview of the position, outlining what the job entails in a concise and descriptive manner. For example:

We are seeking a dedicated and compassionate Case Worker to join our team. The successful candidate will be responsible for assessing, planning, and implementing interventions to improve the wellbeing of clients. The Case Worker will work collaboratively with clients, families, and other service providers to support the clients’ goals and promote their independence.


Provide a detailed list of responsibilities for the position. This will help job seekers understand what is expected of them, and ensure that they have the necessary skills and experience. Use bullet points to make it easier to read. Some examples of responsibilities for a Case Worker may include:

  • Conducting client assessments to determine service needs and priorities
  • Developing individualized care plans based on client goals and needs
  • Providing ongoing support, counseling, and guidance to clients
  • Advocating for clients’ rights and interests
  • Collaborating with other service providers and agencies to coordinate services
  • Maintaining accurate and up-to-date case files and documentation


List the qualifications required for the job. This includes both education and experience. Specify the minimum education level, such as a bachelor’s or master’s degree in social work or a related field. Indicate the minimum number of years of experience required, if any. This can help you screen candidates and ensure that they meet your needs. Some examples of qualifications for a Case Worker may include:

  • Bachelor’s or master’s degree in social work or a related field
  • Minimum of 2 years of experience in case management or client advocacy
  • Knowledge of community resources and services
  • Strong communication and interpersonal skills
  • Ability to work collaboratively with others
  • Proficient in Microsoft Office and database management software

Salary and Benefits

Be transparent about the salary range and benefits that come with the job. This can help you attract candidates and ensure that their salary expectations align with your budget. Indicate any additional benefits such as health care, dental, or retirement plans. If you’re unsure about the salary range, research the market rate for similar positions in your industry and location.

Application Process

Provide clear instructions on how to apply for the position. Specify the deadline for applications, if applicable. Be specific about the application materials that you require, such as a resume, cover letter, or references. Provide a contact person and their contact information in case applicants have questions. Indicate the timeline for interviews and when the successful candidate can expect to start.


Creating a job posting for a Case Worker position can be a daunting task, but following these steps can help you create an effective and attractive job posting. Remember to be clear and specific about the responsibilities, qualifications, salary, and application process. This will help you attract the right candidates for your organization.

FAQs on Creating Case Worker Job Posting

Are you looking to hire a case worker for your organization? Chances are, you have some questions about creating a job posting for this position. Here are some frequently asked questions about creating a case worker job posting:

What should be included in a case worker job posting?

A case worker job posting should include a job title, a summary of the role, key responsibilities, required qualifications, education and experience, necessary skills, and any physical or other requirements of the job. It is also important to include the location of the job, the organization's mission and values, and any information about the hiring process.

What qualifications should a candidate have for a case worker position?

A case worker should have a bachelor's degree in social work or a related field, a state license, and experience working with vulnerable populations. They should have knowledge of laws, regulations, and policies related to the field of social work. Other required qualifications may include a background check, strong written and verbal communication skills, and the ability to work collaboratively with other professionals within the organization.

How important is the job summary in a case worker job posting?

The job summary is one of the most important aspects of a case worker job posting. It should provide a clear explanation of the duties and responsibilities of the job, as well as any organizational expectations. It should be concise and clear, while also highlighting the unique aspects of the role. An effective job summary can help attract top candidates to your organization.

Are there any legal requirements for creating a job posting?

Yes, there are legal requirements for creating a job posting. In the United States, it is illegal to discriminate against job applicants based on their age, race, gender, sexual orientation, religion, or disability. Job postings must also comply with state and federal labor laws, including minimum wage and overtime requirements.

Is it necessary to include salary information in a case worker job posting?

While it is not necessary to include salary information in a case worker job posting, doing so can help attract qualified candidates to your organization. It is also important to note that transparency around salary can help reduce the possibility of salary negotiation issues later in the hiring process.

What can I do to make my case worker job posting stand out?

To make your case worker job posting stand out, consider highlighting the unique aspects of your organization and the role itself. This can include discussing the organization's values, the population served, and specific duties or tasks that make the role stand out. Additionally, consider using inclusive language and showcasing diversity and inclusion efforts within your organization.

Creating an effective case worker job posting can be a key step in attracting top talent to your organization. By following these frequently asked questions, you will be well on your way to creating an effective and attractive job posting.

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