Claim Adjuster Job Description Template

This Claim Adjuster job description template outlines the responsibilities and requirements of a professional responsible for evaluating insurance claims to determine their validity and extent of coverage. As a Claim Adjuster, you will investigate and gather information, negotiate with claimants, and make decisions regarding claim payments. If you have excellent analytical and problem-solving skills and are passionate about delivering exceptional customer service, then this could be the perfect job for you.

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Job Description

A Claim Adjuster is responsible for investigating insurance claims and evaluating liability and damages. They work closely with clients, insurance companies, and legal representatives to ensure that claims are properly assessed and resolved.


  • Investigate insurance claims and gather necessary information
  • Analyze policies and determine if coverage is applicable
  • Assess damages and determine liability
  • Negotiate and settle claims with clients, insurance companies, and legal representatives
  • Provide support and guidance to clients throughout the claims process
  • Maintain accurate and detailed records of claims and settlements
  • Requirements:

  • Bachelor's degree in a related field
  • State-issued Claims Adjuster License
  • Strong analytical and problem-solving skills
  • Excellent communication skills, including the ability to communicate complex information to clients and legal representatives
  • Ability to work independently and manage a caseload effectively
  • Proficient in computer applications, including Microsoft Office and claims management software
  • Introduction:

    Have you been tasked with creating a job posting for a Claim Adjuster position? Look no further. In this article, we will provide you with a step-by-step guide on how to create a job posting that will attract top talent for your company.

    Job Title and Overview:

    The first step in creating a job posting for a Claim Adjuster is to determine a clear and concise job title. Make sure that the title accurately reflects the nature of the position and does not include irrelevant keywords that may confuse potential candidates.

    Next, provide a brief overview of the job duties and responsibilities.

  • Investigate and evaluate insurance claims
  • Determine coverage and liability
  • Negotiate settlements with claimants or attorneys
  • Work with other professionals, such as doctors and lawyers, to gather and evaluate evidence
  • Maintain accurate records and reports.
  • Be sure to include any specific requirements or qualifications, such as education or certifications, in this section.

    Job Responsibilities and Duties:

    Provide a more comprehensive breakdown of the job duties and responsibilities in this section. Use bullet points to make it easy to read and follow. Be specific about what the job entails and what is expected of the candidate.

  • Examine claims and determine the extent of insurance company liability
  • Negotiate settlements with claimants or attorneys
  • Interview witnesses, claimants, and physicians
  • Collect and analyze evidence to support or deny the claim
  • Review police reports and medical documentation
  • Conduct in-person inspections or assessments of damaged property or vehicles
  • Prepare reports detailing claim activity and financial information
  • Collaborate with legal and medical professionals to understand claim details and evaluate the potential for fraud
  • Skills and Qualifications:

    Outline the specific skills and qualifications required to excel in this position. Make sure you list any formal education, certifications, and relevant work experience.

  • Bachelor's degree in a related field or equivalent work experience
  • 3-5 years of experience in insurance claims adjusting or a similar industry
  • Strong communication, negotiation, and interpersonal skills
  • Ability to work independently and manage a heavy workload
  • Strong analytical and problem-solving skills
  • Knowledge of medical terminology and legal concepts associated with claims processing
  • Company Overview:

    Provide a brief overview of your company and its culture. This section should highlight your organization's mission, goals, and values.

    Include information about the company's size, location, and any awards or accolades it has received. If you have any information about employee benefits or company culture, be sure to include that as well.

    How to Apply:

    Conclude the job posting with specific instructions on how to apply for the position. This section should include:

  • A clear call to action to encourage candidates to apply
  • The method of application (online, email, in-person, etc.)
  • Contact information for the hiring manager or HR department
  • Any additional documentation that the candidate should submit (resume, cover letter, portfolio, etc.)
  • Conclusion:

    Creating a job posting for a Claim Adjuster position requires attention to detail and a clear understanding of the job duties and requirements. By following these steps, you can create a job posting that attracts top talent and helps your organization achieve its goals. Best of luck in your search!

    FAQs on Creating Claim Adjuster Job Posting

    When it comes to creating a job posting for a claim adjuster, there are several questions that employers may have. Here are some frequently asked questions:

    What should be included in the job description?

    The job description should include the job title, a brief description of the company, job summary, responsibilities, qualifications, required skills, and experience levels. The job posting should also mention any necessary certifications or licenses the applicant must have.

    How can the job posting be made more attractive to potential applicants?

    The job posting can be made more attractive by providing a detailed description of benefits and compensation, including information about medical insurance, retirement plans, and vacation time. Companies can also include information about career advancement opportunities or professional training options.

    What should be the qualifications for a claim adjuster?

    The qualifications for a claim adjuster may vary depending on the type of claims the company handles. However, a bachelor's degree in business or a related field, experience in the insurance industry, customer service skills, and knowledge of relevant laws and regulations are often required.

    How can the company attract diverse candidates?

    The company can attract diverse candidates by using inclusive language and avoiding any language that may discourage certain groups from applying. The job posting should also be shared on a variety of platforms, including social media and job boards that cater to diverse applicants.

    Should the job posting mention a specific salary range?

    While it isn't necessary to include a specific salary range, providing a competitive salary can attract more qualified candidates. If the salary isn't mentioned in the job posting, the company should be open to discussing it during the interview process.

    Are there any legal requirements for creating a job posting?

    Yes, there are legal requirements the employer should be aware of when creating a job posting. The job posting should not include any discriminatory language based on race, gender, religion, or nationality, nor should it violate any labor laws. The employer should also be transparent about the job duties and the qualifications required.

    By following these guidelines, employers can create an effective job posting for a claim adjuster that attracts top talent.

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