Claim Analyst Job Description Template

The following is a template for a job description for a Claim Analyst. A Claim Analyst is responsible for reviewing and analyzing insurance claims to determine their validity and accuracy. The ideal candidate for this role should have strong analytical and communication skills, attention to detail, and be able to work independently and as part of a team. The job entails working with clients, reviewing policies, and investigating claims to make recommendations and decisions regarding settlements.

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Job Summary:

A claim analyst is responsible for analyzing, processing and reviewing insurance claims. They investigate claims to determine validity and coverage, negotiate settlements and ensure timely claim resolution.

Key Responsibilities:

  • Analyze insurance claims and investigate the validity of the claim
  • Evaluate coverage policies to determine covered losses
  • Interpret insurance policy language and legal documents related to the claim
  • Contact claimants to obtain additional information and documentation to support the claim
  • Negotiate claim settlements
  • Ensure timely resolution of claims
  • Communicate with insurance adjusters, attorneys and other stakeholders regarding the claim
  • Participate in learning and development programs to acquire knowledge of the insurance industry and its internal processes


  • Bachelor’s degree in insurance, business, or related field
  • Experience in the insurance industry, preferably in claims processing
  • Excellent analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong attention to detail and the ability to handle multiple tasks and priorities
  • Strong negotiation skills
  • Solid computer skills with proficiency in Microsoft Office programs

Work Environment:

The work environment of a claim analyst is typically an office setting, with a strong emphasis on communication with clients and other stakeholders in the claims process. There may be some travel required to investigate claims, meet with clients or attend training and development programs.


Looking for a competent and qualified Claim Analyst to join your team? An effective job posting can attract the most suitable candidates. In this article, we'll guide you on how to create an attractive and comprehensive Claim Analyst job posting.

Job Title and Summary

Start by creating a clear job title: "Claim Analyst". This title should be accompanied by a brief job summary that highlights the core responsibilities of the role. Use the summary to give an overview of what the job entails and what will be expected from the successful candidate. An example summary could read:

  • We are looking for a Claim Analyst to review, analyze, and process insurance claims on behalf of our clients. The ideal candidate will possess excellent analytical skills, be detail-oriented, and have experience in the insurance industry.


Next, provide a detailed list of responsibilities for the Claim Analyst role. Use bullet points to make the list clear and easy to read. Make sure to include all the essential duties and responsibilities of the job. An example list could include:

  • Reviewing insurance claims submitted by clients and ensuring that they meet the necessary requirements
  • Analyzing claims data to identify trends and patterns
  • Communicating with clients and stakeholders to gather additional information and resolve issues
  • Collaborating with other departments to coordinate claim processing and resolve complex cases
  • Maintaining accurate records and documentation of all claims processed


Provide a list of qualifications and skills that a candidate should possess to be considered for this role. If the position requires specific certifications or licenses, be sure to include them. An example list could include:

  • Bachelor's degree in a relevant field
  • Minimum of 3 years of experience in claims processing within the insurance industry
  • Strong analytical skills and attention to detail
  • Excellent written and verbal communication skills
  • Ability to work well in a team environment and collaborate with other departments

Company Culture and Values

In this section, highlight your company's culture, mission, and values. This will give the candidates a clear understanding of your organization and what it stands for. Be brief and concise; ensure you give a clear picture of the work environment and what it feels like to work for your company. An example could read:

  • At XYZ Company, we are committed to providing an inclusive and supportive work environment for all our employees. We value integrity, collaboration, and innovation, and we strive to deliver exceptional service to our clients.


Once you have created a comprehensive and attractive Claim Analyst job posting, it's time to post it. Ensure that you use relevant job boards, your company's career page, and relevant social media channels to reach potential candidates. Remember to keep the tone friendly and welcoming, and make yourself available for any inquiries.

FAQs on Creating a Claim Analyst Job Posting

As an employer looking to hire a claim analyst, you need to create a job posting that can attract the right candidates. Here are answers to some frequently asked questions on creating a claim analyst job posting:

What should I include in the job title?

  • You should include the job title, which is "Claim Analyst." It would also be helpful to add the level, such as Junior or Senior, or any area of specialization, such as Property or Liability.
  • What should I include in the job description?

  • You should include all the responsibilities of a claim analyst, such as assessing and analyzing claims, negotiating settlements, and reviewing policies. You should also add any specific requirements and qualifications, like a degree, certification, or years of experience.
  • How should I list the qualifications?

  • You should list the education and experience qualifications first, then the technical and soft skills required. Be specific with the requirements, but also be open to candidates with a broad range of backgrounds and experiences.
  • How long should the job posting be?

  • The job posting should be concise and to the point, typically no more than 500 words. Focus on the most important information and make sure to highlight the company culture and benefits.
  • What benefits should I include?

  • You should include medical, dental, and vision benefits, retirement plans, paid time off, and any additional perks such as a remote work option, professional development opportunities, or gym membership.
  • What is the best way to format the job posting?

  • Use a clean and easy-to-read format, with bullets or numbered lists to break up the text. Use bold and italicized font to emphasize important information, such as qualifications or responsibilities.
  • How should I close the job posting?

  • Include information on how to apply, such as an email address or job portal link. Thank the candidate for their interest in the job and the company, and encourage them to apply.
  • Creating a great claim analyst job posting can be a challenging task. Use the answers to these frequently asked questions as a guide, and you will be on your way to attracting top talent for your company.

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