Claims Adjuster Job Description Template

The following Claims Adjuster job description template outlines the key qualifications, skills, and responsibilities required for this role. A Claims Adjuster is responsible for reviewing insurance claims, investigating the cause of loss, evaluating coverage, and negotiating settlements on behalf of an insurance company. The ideal candidate should have strong analytical skills, excellent communication skills, and the ability to work independently and within a team.

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Job Overview

A Claims Adjuster investigates and evaluates insurance claims to determine the extent of the insurance company's liability and negotiate settlements with policyholders.


  • Examine insurance policies to determine coverage.
  • Investigate claims by interviewing claimants, witnesses and reviewing documents.
  • Conduct site inspections, take photographs, and gather other relevant evidence.
  • Analyze information gathered to determine the extent of the insurance company's liability.
  • Negotiate settlements with policyholders according to policy provisions.
  • Recommend denial of claims when policy provisions are not met.
  • Maintain accurate records and document claim activity and payment information.
  • Communicate with legal counsel when necessary.
  • Provide exceptional customer service to policyholders and other stakeholders.


  • Bachelor’s degree in business, finance, or a related field.
  • Experience in claims adjusting or a related field.
  • Strong analytical abilities and attention to detail.
  • Excellent communication and negotiation skills.
  • Ability to work independently and make sound decisions.
  • Proficient in Microsoft Office and other relevant software.
  • Valid state driver's license and reliable transportation.
  • Ability to pass a background check and drug screening.


A claims adjuster plays a crucial role in the insurance industry. They are responsible for investigating insurance claims, analyzing policy coverage, and evaluating damages. They also negotiate settlements with claimants and make recommendations to insurance companies on how to handle claims.

Job Description

When creating a job posting for a claims adjuster, it is important to accurately and concisely describe the job. Be sure to include the following:

  • A clear job title (e.g. Claims Adjuster)
  • A brief summary of the job duties
  • The skills and qualifications required for the position
  • The expected salary and benefits
  • The work schedule and location

Here is an example of a job description for a claims adjuster:

Claims Adjuster Job Description

We are seeking a highly organized and detail-oriented claims adjuster to join our team. The successful candidate will be responsible for investigating insurance claims, analyzing policy coverage, evaluating damages, negotiating settlements, and making recommendations to insurance companies. The ideal candidate will have a Bachelor's degree in a relevant field, and at least 3 years' experience in claims adjusting. A current adjuster license is required. The position offers a competitive salary and benefits package, and the work schedule is Monday-Friday from 9am to 5pm. The position is located at our office in downtown Houston.

Job Requirements

Each company may have specific requirements for their claims adjuster positions, so it's important to tailor the job requirements to the company's needs. The following are common requirements for a claims adjuster position:

  • Bachelor's degree in a relevant field (such as business, finance, or law)
  • Current adjuster license
  • At least 2-3 years' experience in claims adjusting
  • Excellent communication and negotiation skills
  • Strong analytical and problem-solving skills
  • Ability to work independently as well as part of a team
  • Attention to detail and accuracy
  • Ability to manage multiple tasks and prioritize work

Salary and Benefits

When creating a claims adjuster job posting, it's important to include the expected salary range and benefits package. This not only helps attract qualified candidates, but also sets clear expectations for the job. The salary and benefits offered may vary depending on the company and location, but should be competitive with industry standards.


Creating a job posting for a claims adjuster position should be done with care and attention to detail. Accurately describing the job duties, required skills and qualifications, and salary and benefits will attract qualified candidates and help set clear expectations for the position.

Frequently Asked Questions on Creating Claims Adjuster Job Posting

1. What should be included in a job posting for a Claims Adjuster?

A job posting for a Claims Adjuster should include a comprehensive job description that outlines the responsibilities and duties of the role. This should include information on the type of claims the adjuster will work on, the level of experience required, and any relevant qualifications. The posting should also provide details on the salary and benefits package, the location of the job, and any special requirements such as travel, working hours, or on-call schedules.

2. How do I make my job posting stand out?

To make your job posting stand out, you should focus on highlighting the unique aspects of the job and the company. This could include the company culture, any notable awards or recognition the company has received, or any special projects the new hire will be working on. You should also make sure the job posting is easy to read and engaging by including clear headings, bullet points, and a brief introduction that grabs the reader's attention.

3. How long should my job posting be?

Your job posting should be long enough to provide all the necessary information but short enough to keep the reader's attention. Ideally, your posting should be between 400 and 800 words, with clear headings and bullet points to break up the text. Be sure to include all the important information such as the job responsibilities, qualifications, salary, and location.

4. What are the essential skills and qualifications for a Claims Adjuster?

The essential skills and qualifications for a Claims Adjuster will vary depending on the type of claims they will be handling. However, in general, a Claims Adjuster should have a strong knowledge of insurance policies and regulations, excellent communication and negotiation skills, and the ability to work independently and make sound decisions. They should also have a degree in a relevant field such as finance or business administration, and relevant certifications such as the CPCU (Chartered Property Casualty Underwriter) designation.

5. How do I attract the right candidates for my job posting?

To attract the right candidates for your job posting, you should advertise the job on relevant job boards and social media channels. You should also make sure the job posting is optimized for search engines so it can be easily found by job seekers. In addition, you may want to offer a referral bonus to your current employees or reach out to your professional network to ask for recommendations. It's also important to make sure your job posting accurately reflects the requirements and expectations of the job so that you attract candidates who are a good fit for the role.

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