Clerical Job Description Template

The Clerical job description template is a useful document designed to help hiring managers create a comprehensive job description for clerical positions. This template outlines the essential duties and responsibilities of a clerical worker, including tasks such as data entry, filing, answering phones, and managing correspondence. By using this template, employers can ensure that their job descriptions accurately reflect the needs of their organization and attract the best candidates for the role.

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Job Summary

A Clerical role is responsible for providing administrative support to an organisation or department. In this role, the candidate will be expected to perform a range of clerical duties including answering phone calls, responding to emails, filing documents, data entry, and other office tasks.

Key Responsibilities:

  • Answer phones and greet visitors in a courteous and professional manner.
  • Input data into computer systems accurately and efficiently.
  • Respond to emails and correspondence in a timely and professional manner.
  • Filing and maintaining records and documents accurately and securely.
  • Distribute and send mail, packages and other office documents.
  • Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.


  • Prior experience in a clerical or administrative support role preferred.
  • Proficient computer skills, including Microsoft Office Suite (Word, Excel, and Outlook).
  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong attention to detail and accuracy.


  • High School Diploma or GED required.
  • Associates Degree in Business or related field preferred.

Qualified candidates should submit their resume and a cover letter to apply for this position.


Creating a job posting is crucial to attracting the right candidates for your open clerical position. A well-written job posting can help you find the perfect person for the job who has the necessary skills and experience to be successful in the role. This article will provide a step-by-step guide on how to create an effective clerical job posting.

Job Title and Overview

The first step in creating a job posting is to come up with a clear and concise job title. The title should accurately describe the position and the level of responsibility. Once you have a title, it's time to write an overview that explains the position's primary purpose, duties, and requirements. Keep it brief and informative to grab your reader's attention.

Responsibilities and Duties

In this section, you need to outline what the role requires on a day-to-day basis. You should think carefully about the essential duties the person will perform to succeed in this role. It's important to be as detailed and specific as possible to attract the right candidates. Some examples might include:

  • Maintaining records and paperwork
  • Answering phones, transferring calls, and taking messages
  • Scheduling appointments and meetings
  • Providing customer service to clients and customers
  • Performing data entry and filing
  • Qualifications and Skills

    Once you've covered the main responsibilities, it's important to outline the qualifications and skills the ideal candidate should have. These can include:

  • High School Diploma or equivalent required. Associates degree or higher preferred.
  • 1-2 years of clerical experience
  • Strong communication and interpersonal skills
  • Basic knowledge of computer software, including Microsoft Office
  • Salary and Benefits

    In this section, you need to provide information on the salary range and any benefits the successful candidate will receive. This can include:

  • Competitive base salary
  • Health, Vision, and Dental Insurance
  • 401k plan
  • Paid time off, including vacation, sick and personal days
  • Call to Action

    Finally, you should end your job posting with a call to action statement that encourages readers to apply. This can include:

  • If you meet the qualifications and think you would be a great fit for this role, please submit your resume and cover letter.
  • Conclusion

    Creating a well-crafted job posting is essential to attracting the right candidates to fill your clerical position. By following the steps outlined above, you'll be able to create an effective job posting that will help your company find the ideal candidate for this role.

    Frequently Asked Questions on Creating Clerical Job Posting

    1. What information should I include in a clerical job posting?

    You should include the job title, company name, location, job summary, responsibilities, qualifications, compensation and benefits, and application instructions.

    2. How long should a job posting be?

    A job posting should be concise and to the point. It is recommended that the posting should be between 400 to 600 words.

    3. How should I format the job posting?

    Your job posting should be formatted in a clear and easy-to-read manner. Use bullet points and headers to break up the content and make it more scannable. Be consistent with your formatting choices and use a professional font.

    4. Should I include a salary range in the job posting?

    It is recommended to include a salary range in the job posting. This can help weed out applicants who are not a good fit for the position based on salary expectations.

    5. How do I attract qualified candidates?

    The key to attracting qualified candidates is to be clear and specific about the job requirements and expectations. Also, highlight the benefits and opportunities for growth within the company. Use keywords that are relevant to the position, and make sure the job posting is easy to find online.

    6. How long should I keep the job posting up?

    It is a good idea to keep the job posting up for 30 to 60 days, depending on your hiring timeline.

    7. Should I include an application deadline?

    Yes, you should include an application deadline in the job posting. This helps to create a sense of urgency and gives candidates a clear understanding of when they need to apply.

    8. How do I screen applications?

    You can use an online application tool to screen candidates or review resumes manually. Look for candidates that meet the minimum qualifications, have relevant experience, and possess the skills required for the job.

    9. How do I follow up with applicants?

    You can use an automated system to thank candidates for applying and inform them of the next steps in the hiring process. Also, follow up with candidates as a way of building relationships, even if they are not selected for the position.

    10. How should I communicate with candidates during the hiring process?

    Communication is key during the hiring process. Be clear about timelines, what to expect in each step, and any additional steps. Also, provide feedback to candidates about their application and interview.

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