Coffee Shop Manager Job Description Template

The Coffee Shop Manager job description template outlines the duties and responsibilities of a coffee shop manager. As the head of the establishment, the manager oversees the day-to-day operations of the coffee shop, manages the staff, and ensures customer satisfaction. This template can be customized to fit the specific needs of the coffee shop and helps employers attract qualified candidates for the position.

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Job Description:

We are looking for a skilled and experienced Coffee Shop Manager to oversee the daily operations of our coffee shop. The ideal candidate will have a passion for coffee and excellent customer service skills. The successful candidate must be able to manage a team of employees and maintain a high level of cleanliness and organization throughout the coffee shop.


  • Oversee the daily operations of the coffee shop, including opening and closing procedures
  • Manage a team of employees, including hiring, training, scheduling, and performance management
  • Ensure that customer service is a top priority and that customers’ needs are always met
  • Maintain a clean and organized coffee shop in accordance with health and safety regulations
  • Manage inventory and order supplies as needed
  • Create and maintain a welcoming and comfortable atmosphere in the coffee shop
  • Develop and implement marketing strategies to attract new customers and retain existing ones
  • Handle customer complaints and resolve issues in a timely and professional manner


  • High school diploma or equivalent
  • Previous experience managing a coffee shop or similar establishment
  • Excellent customer service and communication skills
  • Strong leadership and team management skills
  • Knowledge of health and safety regulations
  • Ability to work flexible hours, including weekends and holidays
  • Passion for coffee and the coffee shop industry

If you meet the above requirements and are excited about the opportunity to manage a coffee shop, we encourage you to apply today!


Welcome to our guide on how to create a job posting for a Coffee Shop Manager. This position plays a crucial role in the success of a coffee shop by managing operations, leading a team of employees, and ensuring customer satisfaction. If you're looking to hire a new Coffee Shop Manager, follow these tips to create a job posting that attracts the best candidates.

Job Title and Overview

The first step to creating a job posting is selecting an attractive job title that accurately reflects the duties of the position. A job title like "Coffee Shop Manager" or "Café Manager" is clear and easy to understand. Your job overview should include a brief description of the role and a summary of responsibilities.

  • Manage day-to-day operations of the café
  • Lead a team of employees and provide training and coaching
  • Ensure customer satisfaction by providing exceptional service
  • Create schedules and manage inventory and supplies
  • Oversee the preparation and serving of food and drinks
  • Requirements and Qualifications

    List the qualifications and experience required for the position. A Bachelor's degree in hospitality management or related field is preferred, but not required. Experience in food and beverage service is a must. Other qualifications to include are:

  • Excellent communication and interpersonal skills
  • Exceptional organizational and time management skills
  • Ability to work well under pressure and in a fast-paced environment
  • Positive, enthusiastic, and customer-focused attitude
  • Knowledge of industry trends and best practices
  • Salary and Benefits

    Be sure to include information on salary and benefits. Such information can help to entice qualified candidates. In this section, you can also highlight any incentives or perks that come along with the job, such as employee discounts or flexible schedules.

    How to Apply

    Outline the application process clearly. Include instructions on how to submit a resume and cover letter, and set a deadline date for applications. Additionally, you could specify that only those who meet the qualifications should apply. Finally, include contact information for inquiries.


    Creating a job posting for a Coffee Shop Manager may seem daunting, but following these tips will help you attract top talent. Be sure to include a clear job title and summary, qualifications required, salary and benefits, and an easy-to-follow application process. With a well-crafted job posting, you're sure to find the perfect candidate for the position.

    What are the essential qualifications for a Coffee Shop Manager?

    The qualifications for a role as a Coffee Shop Manager often include a minimum of a high school diploma or equivalent, as well as experience in the food and beverage industry. Typically, managers have experience in customer service, organization, and managing a team.

    What are the responsibilities of a Coffee Shop Manager?

  • Ensuring the coffee shop runs smoothly
  • Hiring, training, and managing staff
  • Ordering and managing inventory
  • Handling financial and accounting duties
  • Managing customer service interactions
  • What kind of personality traits are important for a Coffee Shop Manager?

    Coffee Shop Managers should be organized, detail-oriented, and able to multitask effectively. Additionally, they should be able to work well under pressure and be comfortable managing a team of employees.

    What special skills should a Coffee Shop Manager have?

    A Coffee Shop Manager should be able to analyze financial data, such as profit and loss statements, and make strategic decisions accordingly. They should also have strong communication skills, as they will need to interact with both customers and employees regularly.

    What kind of hours can be expected for a Coffee Shop Manager?

    Coffee shops often have long hours, with some opening before 6 am and closing after 10 pm. As such, a Coffee Shop Manager should expect to work long hours and potentially work evenings and weekends.

    What kind of salary can a Coffee Shop Manager expect?

    Salaries for Coffee Shop Managers can vary depending on factors such as experience, location, and the size of the coffee shop. Generally, salaries for Coffee Shop Managers fall between $30,000 and $60,000 per year.

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