Commercial Account Manager Job Description Template

The Commercial Account Manager plays a vital role in managing business relationships with clients and ensuring their satisfaction. This is a position that requires excellent communication and analytical skills, as well as a thorough understanding of the products or services offered by the company. The Commercial Account Manager is responsible for identifying opportunities for growth within the client portfolio, negotiating contracts, and coordinating with internal teams to deliver high-quality products and services. This job description template provides an overview of the key responsibilities and qualifications required for this important position.

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Job Summary

The Commercial Account Manager will be responsible for maintaining and developing relationships with commercial clients by providing high levels of customer service, analyzing data to identify areas for improvement and working collaboratively with internal teams to implement solutions.

Key Responsibilities

  • Manage a portfolio of commercial accounts, ensuring high levels of customer satisfaction.
  • Analyze customer data to identify areas for improvement and develop strategies to address them.
  • Proactively communicate with customers, building strong and lasting relationships.
  • Collaborate with internal teams, including sales, product development and customer service to ensure all customer needs are met.
  • Develop new business opportunities by identifying potential clients and developing relationships to increase revenue.
  • Develop and maintain accurate account records and reports, using company CRM software.


Education and Experience:

  • Bachelor's degree or equivalent work experience.
  • 3+ years of experience in sales or account management, preferably in a commercial setting.


  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to understand customer needs and requirements.
  • Experience with CRM software.
  • Ability to work as part of a team and independently.


We offer competitive compensation packages, health insurance, 401k matching, and paid time off.

About Us

We're a technology company focused on providing innovative solutions to commercial clients. We're committed to providing the best possible customer service, and we're looking for hard-working individuals to join our team.


As a company that wants to drive its sales and marketing activities, hiring a Commercial Account Manager is a crucial step. This professional works as a liaison between your team and clients, ensuring that all needs are met and opportunities are maximized.

Creating a Job Posting

You need to make sure that your job posting catches the attention of the right candidates. Below are the key elements to keep in mind:

Job Title

The job title should be clear and concise, and should accurately describe the role. In the case of a Commercial Account Manager, you can add a qualifier such as Senior or Junior to indicate the level of experience required.

Job Overview

Provide an overview of the role, outlining what the Commercial Account Manager is expected to do on a day-to-day basis. This section can include a bulleted list of responsibilities, but make sure to keep it brief and focused.


List the qualifications that are required for the role. This can include educational background, experience, and any specific skills that are necessary to perform the job. Be specific and realistic as to what qualifications you are looking for, but also be willing to engage with less conventional candidates who can bring different skills.


What are the requirements for the role? This can include factors such as the need to travel, the ability to multitask, or the ability to work flexible hours. Make sure to be clear about what you expect from the successful candidate.

Salary and Benefits

Include a salary range for the role, or offer to negotiate with qualified candidates. Benefits can also be included here, such as health insurance, paid time off, and opportunities for development and advancement.

Application Process

How will candidates apply for the role? Will you require a resume, cover letter, or other materials? What is the deadline for applications? Be clear about what you require from candidates and what they can expect from the application process.


Creating a job posting is a crucial step in the hiring process. By taking the time to craft a well-written and engaging job posting for a Commercial Account Manager, you can attract the right candidates and start building your team.

Frequently Asked Questions on Creating Commercial Account Manager Job Posting

What is a Commercial Account Manager?

A Commercial Account Manager is a professional who handles the sales of products and services to businesses. They develop networks and partnerships with businesses to help them grow their sales and increase customer retention. The Commercial Account Manager is crucial to the company's growth.

What are the responsibilities of a Commercial Account Manager?

A Commercial Account Manager is responsible for developing and maintaining relationships with clients. They also work to identify new business opportunities and improve the customer experience. The Commercial Account Manager is responsible for meeting sales targets and ensuring customer satisfaction.

What qualifications are needed to become a Commercial Account Manager?

A successful Commercial Account Manager will need a bachelor's degree in business, marketing or a related field. They should have excellent communication and negotiation skills to be able to work effectively with clients. Experience in sales is also an advantage.

What should be included in a Commercial Account Manager job posting?

  • Job Title: Commercial Account Manager
  • Job Description: A detailed description of the role, including the duties and responsibilities of the Commercial Account Manager.
  • Qualifications: A list of the necessary qualifications, including educational background, experience and skills.
  • Contact Information: Information on how candidates can apply, including an email address or phone number.
  • Salary: An indication of the salary range should also be included to give an idea to the candidates.
  • How should the job posting be written?

    The job posting should be clear and concise, highlighting the most important details of the role. It should be easy to read and well-formatted. It should also contain the important keywords, so it is easily discoverable in search engines. The language should be targeted at the intended audience to attract candidates suitable for the role.

    How do I attract potential candidates for the Commercial Account Manager role?

    The best way to attract candidates is by posting the job on relevant job boards, such as LinkedIn or Indeed. Posting the job on social media and company website also helps attract potential candidates. Job postings should also include attractive salary packages and benefits to motivate potential employees to apply.

    What are the skills that make a successful Commercial Account Manager?

  • Excellent communication skills
  • Effective negotiator
  • Good analytical and problem-solving skills
  • Great time management skills, highly organized
  • Customer-focused approach
  • Strong interpersonal skills
  • Ability to work effectively under pressure
  • How long should the job posting be?

    The job posting should be concise and precise, describing the role and the necessary qualifications with no unnecessary information. A well-written job posting should be between 500-800 words.

    What should I include on the job description?

    The job description should include an overview of the company's products and services, the specific job responsibilities and the necessary qualifications. It should also include information about the work schedule, salary and benefits, and any opportunities for training and development. The job description should be attractive to potential candidates to apply for the job.

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