Community Liaison Job Description Template

The Community Liaison role is a critical position that requires building strong relationships between an organization and the communities it serves. This job description template outlines the key responsibilities and qualifications for this role, including the ability to communicate effectively, collaborate with stakeholders, and participate in community outreach initiatives. Candidates for this position should have a passion for community engagement, a strong understanding of local cultures and customs, and the ability to represent their organization in a positive and professional manner.

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  • Act as a liaison between the community and the organization.
  • Develop and maintain positive relationships with community members, leaders, and organizations.
  • Understand community needs and develop strategies to address them.
  • Plan and organize community events and initiatives.
  • Communicate information about community programs and services to residents.
  • Coordinate community outreach programs to promote awareness of the organization and its services.
  • Manage and respond to community inquiries and concerns.
  • Develop and implement creative solutions to community issues.
  • Identify opportunities for collaborations with other community organizations and stakeholders.


  • Bachelor's degree in a related field or equivalent work experience.
  • Experience working in a community outreach or engagement role.
  • Strong communication and interpersonal skills.
  • Ability to work independently and with a team.
  • Excellent organizational and project management skills.
  • Ability to analyze data and provide reports on community engagement efforts.
  • Proficiency in Microsoft Office and social media platforms.
  • Knowledge of community outreach best practices and principles.

Physical demands:

  • The ability to stand or sit for extended periods of time.
  • The ability to lift up to 25 pounds.
  • The ability to travel to community events and meetings.

Working conditions:

  • Primarily an office environment, but may require work in outdoor settings.
  • May require evening and weekend work to support community events and initiatives.


A community liaison plays a vital role in building a strong connection between an organization and the community it serves. They act as a bridge between the two by creating communication channels, establishing relationships, and promoting understanding. If you are looking to hire a community liaison, you must create an engaging job posting that attracts the right talent. Here are some essential steps to follow when creating a community liaison job posting.

Job Title and Overview

Start by giving your job posting a clear and descriptive title. The title should capture the essence of the role and make it easy for potential applicants to find your posting in their job search.

Follow up with an overview that gives an idea of what the role entails. This section should be concise and straightforward, touching on the primary responsibilities of the community liaison.

Example: Seeking a Community Liaison to promote communication, relationship building, and community-inclusive activities for the community we serve.


The next section should outline the core responsibilities of the community liaison. Be specific about what the candidate will be doing on a day-to-day basis, but avoid overloading the job posting with unnecessary details. Bullet points work well in this section, as they are easy to read and quickly convey the key responsibilities.


  • Represent the organization at community events
  • Act as a point of contact for community concerns
  • Develop and execute community engagement strategies
  • Organize community-centric activities


Here, you should detail the educational background, skills, and experience required for the role. Again, bullet points work well to structure the section and make it easy for applicants to read through. Be sure to include both soft skills (e.g., strong communication skills) and hard skills (e.g., proficiency with social media platforms).


  • Bachelor's degree in a related field (e.g., marketing, community relations, social work)
  • Excellent written and verbal communication skills
  • Experience working in a community-focused role
  • Strong social media management skills
  • Ability to work collaboratively

Application Process

Finally, let potential applicants know how they can apply for the role. This section should include the application deadline, any materials you require (e.g., a cover letter, resume, portfolio), and where they should send their application. Provide clear contact information and encourage applicants to contact you with any questions they may have.

Example: Please submit your resume, cover letter, and any required materials to by August 31, 2021. If you have any questions, please reach out to us at the same email address.


By following these essential steps, you can create a community liaison job posting that attracts the right talent and highlights what your organization values most in a community liaison. Remember always to focus on a clear title, job role, key responsibilities, qualifications, and application process.

Frequently Asked Questions on Creating Community Liaison Job Posting

Creating a job posting for a Community Liaison requires careful consideration of the skills and qualifications needed. If you're new to creating such a posting or are looking to get started, here are some frequently asked questions to help you through the process.

What does a Community Liaison do?

  • A Community Liaison is responsible for building and maintaining relationships between a company or organization and the surrounding community they work in.
  • What should be included in a Community Liaison job posting?

  • A job title stating that you are seeking a Community Liaison.
  • A brief summary of the job, including what your company or organization does and what the overall responsibilities of the Community Liaison will be.
  • A list of qualifications, including any experience you require, as well as the education and certifications you prefer.
  • A description of the work environment and any important information about the job, such as travel requirement or the work schedule.
  • What are the standard qualifications for a Community Liaison?

  • Experience in community outreach, government affairs or public relations is generally preferred.
  • A Bachelor's Degree in Communications, Public Relations, or related field is usually required, while a Master's Degree is a plus.
  • Excellent communication skills, including verbal, written, and interpersonal.
  • Strong organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Familiarity with the community you are working in, including awareness of current events and issues important to that community.
  • How can I make my job posting stand out?

  • Be sure to highlight any unique aspects of your company or organization, such as a commitment to social responsibility or innovative products or services.
  • Consider including information about employee benefits, such as healthcare benefits or opportunities for continuing education.
  • Use concise, easy-to-read language and bullet points to make the job posting as clear and approachable as possible.
  • Don't forget to include a call to action at the end of the posting, encouraging interested candidates to apply.
  • How do I attract a diverse pool of applicants for the Community Liaison position?

  • Consider partnering with local organizations focused on diversity and inclusion, and posting your job in their job boards, social media platforms or newsletters.
  • Using inclusive language throughout the job posting, and show awareness of any unconscious biases.
  • Be transparent about what your company or organization is doing to create and maintain a diverse, equitable, and inclusive workplace environment.
  • Creating an effective Community Liaison job posting takes thought and effort, but it can ultimately help you find the best candidate for the position.

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