Crisis Counselor Job Description Template

If you are looking for a rewarding job that involves helping people in need, the role of a Crisis Counselor may be perfect for you. As a Crisis Counselor, you will play a vital role in supporting individuals who are experiencing emotional, mental, or behavioral crises. You will assess their needs and provide them with appropriate strategies, coping skills, and referrals to relevant resources. This job description template outlines the key responsibilities, skills, and qualifications required for the role of Crisis Counselor.

1653 people used this job description template, 56 people have rated it.


A Crisis Counselor provides support and guidance to individuals and families experiencing a crisis situation. They offer crisis intervention services to help them cope with difficult emotions, thoughts, and behaviors while promoting positive change.


  • Assess individuals and families in crisis to determine their needs and level of urgency
  • Provide crisis intervention services, including emotional support and guidance
  • Develop crisis management plans and safety strategies with clients
  • Refer clients to appropriate resources and follow-up services as needed
  • Maintain accurate and timely documentation of all client interactions and services provided
  • Collaborate with other healthcare professionals, social workers, and community organizations
  • Participate in ongoing training and professional development activities


  • Bachelor's or Master's degree in counseling, psychology, or related field
  • Certification in crisis intervention or related field preferred
  • Experience working with individuals and families in crisis
  • Strong communication and interpersonal skills
  • Ability to remain calm and focused in high-stress situations
  • Keen problem-solving and critical-thinking abilities
  • Excellent documentation and record-keeping skills


If you are looking to hire a Crisis Counselor for your organization, it is important to craft an effective job posting that will attract the right candidates. In this article, we will provide tips on how to create a compelling Crisis Counselor job posting.

Job Title and Summary

The job title should clearly state that this is a Crisis Counselor position. The job summary should provide a brief overview of the role, highlighting the key responsibilities and qualifications necessary for the job.

  • Job Title: Crisis Counselor
  • Job Summary: We are seeking a skilled Crisis Counselor to provide support and intervention to individuals experiencing crises in their lives. The ideal candidate will have a thorough understanding of crisis intervention techniques and be able to provide empathetic and effective guidance to those in need.
  • Key Responsibilities

    List the primary responsibilities of the Crisis Counselor, noting the most important duties first.

  • Provide crisis intervention services to individuals experiencing emotional distress, including suicide prevention and risk assessment.
  • Develop and maintain supportive relationships with clients to promote positive outcomes and prevent future crisis situations.
  • Collaborate with other mental health professionals and healthcare providers to deliver comprehensive care to clients.
  • Conduct intake assessments and develop individualized care plans for clients.
  • Document all client interactions and maintain accurate and up-to-date records.
  • Stay abreast of developments in the field of crisis intervention and incorporate new techniques and practices into service delivery.
  • Qualifications

    List the required and preferred qualifications for the job, such as education and experience.

  • Bachelor's or Master's degree in psychology, social work, or a related field.
  • Minimum of 2-3 years of experience providing crisis intervention services.
  • Strong communication and interpersonal skills.
  • Ability to maintain professional boundaries and provide non-judgmental support.
  • Knowledge of and experience with evidence-based crisis intervention techniques.
  • Ability to work collaboratively in a team setting.
  • Application Process

    Provide clear instructions on how to apply for the job, including any required documents or application forms.

  • To apply, please submit a cover letter and resume to [insert contact information].
  • All application materials must be received by [insert deadline].
  • Interviews will be conducted on a rolling basis until the position is filled.
  • Conclusion

    By following these tips and guidelines, you can create an effective Crisis Counselor job posting that will attract the right candidates and help your organization provide excellent care to those in crisis.

    What should be included in a Crisis Counselor job posting?

    A job posting for a Crisis Counselor should include a clear and concise job title, a job summary that outlines the primary responsibilities and duties of the position, required qualifications and experience, and any necessary certifications or training. Additionally, information about the organization and its mission may also be included.

    What are the necessary qualifications to become a Crisis Counselor?

    Qualifications for this position may vary depending on the organization and specific position. Generally, a bachelor's degree in a related field such as psychology, social work, or counseling is required. Many organizations also require the Crisis Counselor to be licensed in their respective state. Additionally, experience with crisis intervention and counseling is highly valued.

    What is expected of a Crisis Counselor?

    A Crisis Counselor must be able to provide emotional support and counseling to individuals who are experiencing a crisis or emotional distress. They must be able to work well in high-stress situations, think critically and quickly, remain calm under pressure, and demonstrate active listening skills. The ability to maintain confidentiality and establish positive relationships with clients is also critical.

    What type of skills and personality traits should a Crisis Counselor possess?

    Effective communication skills, empathy, problem-solving skills, patience, and emotional resilience are some of the key personality traits that are important for a Crisis Counselor. Additionally, a Crisis Counselor should have good organizational skills, attention to detail, and the ability to work well within a team environment.

    What are the working conditions of a Crisis Counselor?

    Crisis Counselors may work in a variety of settings, including hospitals, community centers, schools, and crisis hotlines. Because of the nature of crisis counseling, they may work long or irregular hours, including evenings, weekends, and holidays. Additionally, this work can be emotionally demanding and require strong self-care practices.

    Get Started

    Start saving time and money on recruiting

    Start today for free to discover how we can help you hire the best talents.

    Get started Get Started!
    This site uses cookies to make it work properly, help us to understand how it’s used and to display content that is more relevant to you. For more information, see our Privacy Policy