Desk Receptionist Job Description Template

This Desk Receptionist job description template outlines the duties and responsibilities of a receptionist who will be responsible for handling incoming phone calls, receiving visitors, and performing various administrative tasks to facilitate the smooth running of an office. The ideal candidate must possess excellent communication and organizational skills, have a friendly and outgoing personality, and must be able to multitask efficiently.

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Job Summary:

A desk receptionist is responsible for greeting and assisting visitors to an office or building in a professional and courteous manner. They also answer and direct phone calls, perform administrative tasks, and ensure a clean and organized front desk area.

Primary Responsibilities:

  • Greet and welcome visitors to the office, creating a positive and professional first impression
  • Answer and direct incoming phone calls, as well as take and deliver messages to appropriate personnel
  • Maintain a clean and organized front desk area, including ensuring all necessary supplies are stocked
  • Perform administrative duties such as scheduling appointments, filing, and data entry
  • Assist with managing access control and security procedures, including screening visitors and guests
  • Stay current with company policies and procedures to ensure accurate information is provided to visitors and clients


  • High school diploma or equivalent required, associate's degree or higher preferred
  • Prior experience as a receptionist or in customer service strongly preferred
  • Excellent communication and interpersonal skills, with the ability to maintain a calm and professional demeanor
  • Proficient in basic computer skills, including Microsoft Office and email
  • Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines


As the first point of contact for visitors and clients, a desk receptionist serves a critical role in any organization. To hire the right candidate for this position, you need to create an effective and engaging job posting that accurately conveys the responsibilities and requirements of the role.

Job Description

The job description should outline the primary duties and responsibilities of the desk receptionist position. Use clear and concise language to describe the job requirements and what the job entails. Consider including the following information:

  • Answer phone calls and redirect them when necessary
  • Greet visitors and direct them to the appropriate person or department
  • Maintain a clean and organized reception area
  • Manage incoming and outgoing mail and deliveries
  • Perform basic administrative tasks such as filing and data entry
  • Qualifications

    Outline the minimum qualifications required to perform the job successfully. Be specific about the skills and experience necessary for the role. Consider including the following:

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office
  • Ability to multitask and prioritize tasks effectively
  • Previous experience in a receptionist or customer service position is preferred
  • Job Details

    Provide a brief overview of the position details such as the work hours, location, and salary range. Be clear and concise, and answer the most common questions a potential candidate may have. Consider including the following:

  • Full-time position, working Monday to Friday from 9:00 am to 5:00 pm
  • Located at our corporate headquarters in downtown Seattle
  • Salary range: $30,000 - $35,000 per year, commensurate with experience
  • Application Process

    Be clear about how candidates can apply for the position. Consider including the following:

  • Instructions for submitting a resume and cover letter
  • The deadline for applications
  • The anticipated start date for the position
  • Contact information for any questions or follow-up
  • Conclusion

    Writing an effective desk receptionist job posting is critical to attracting the right, qualified candidate. Be clear about the job responsibilities and qualifications, as well as the job details and application process. With a well-written job posting, you increase the likelihood of finding and hiring the ideal candidate for the position.


    Creating a Desk Receptionist job posting can be a challenging task, especially if you are not familiar with the responsibilities and requirements of this role. To help you with this process, we have compiled a list of frequently asked questions on creating a Desk Receptionist job posting.

    What are the key responsibilities of a Desk Receptionist?

  • A Desk Receptionist is responsible for answering phone calls, greeting visitors, and directing them to the appropriate staff member.
  • They also maintain a clean and organized reception area, manage office supplies, and handle incoming and outgoing mail and deliveries.
  • In addition, a Desk Receptionist may be required to schedule appointments, process paperwork, and perform other administrative tasks as needed.
  • What skills and qualifications are required for a Desk Receptionist?

  • A Desk Receptionist should have excellent communication and customer service skills, as they will be the first point of contact for visitors and callers.
  • They should also be organized, detail-oriented, and able to multitask effectively.
  • Basic computer skills are usually required, as Desk Receptionists may need to work with email, spreadsheets, and other software programs.
  • Previous experience in a similar role and a high school diploma or equivalent may also be required.
  • What should I include in a Desk Receptionist job posting?

  • A Desk Receptionist job posting should include a clear and concise job title, a summary of the key responsibilities and requirements of the role, and any qualifications or experience required.
  • It should also include details on the work schedule and any benefits or compensation offered.
  • Be sure to include any specific instructions on how to apply, such as submitting a resume or cover letter.
  • How can I make my Desk Receptionist job posting stand out?

  • Use a clear and catchy job title that accurately reflects the responsibilities of the role.
  • Highlight any unique benefits or perks of the position, such as flexible scheduling or on-the-job training.
  • Include any information about your company culture or mission that may appeal to potential candidates.
  • Consider including a brief video or photos of your office or team to give candidates a better idea of the work environment.
  • What should I avoid in a Desk Receptionist job posting?

  • Avoid using jargon or technical terms that may not be familiar to job seekers.
  • Avoid using vague or unclear language that may confuse or discourage potential candidates.
  • Avoid overemphasizing qualifications or experience that may not be necessary for the role.
  • Avoid including any discriminatory language or requirements that may violate equal opportunity laws.
  • Conclusion

    Creating a Desk Receptionist job posting can be a daunting task, but by following these tips and guidelines, you can create an effective and appealing posting to attract the best candidates for the job. Remember to be clear and concise, highlight the key responsibilities and qualifications, and make your job posting stand out from the rest.

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