Disability Case Manager Job Description Template

The Disability Case Manager plays a critical role in assisting individuals with disabilities to navigate the complex processes associated with obtaining benefits, accessing resources, and identifying workforce opportunities. This job description template outlines the key responsibilities and qualifications required for this rewarding role.

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A Disability Case Manager is a professional who provides support, advocacy, and coordination of services for individuals with disabilities. They work with clients to identify and connect them with appropriate resources to help them achieve their goals and navigate the complexities of disability-related issues.


  • Assess client's needs and develop a comprehensive care plan
  • Coordinate and monitor the delivery of services to clients
  • Advocate for clients with disability-related issues, including insurance claims and legal matters
  • Collaborate with medical professionals, social workers, and other support services to ensure quality care and outcomes for clients
  • Conduct regular assessments and reassessments of client's progress towards their goals
  • Maintain accurate and up-to-date records and documentation
  • Provide education and training to clients and their families to help them better understand disability-related issues and available resources
  • Participate in community outreach programs to promote awareness of disability-related issues and available resources


Education and Experience

  • Bachelor’s or Master’s degree in social work or a related field
  • 2-3 years of experience in disability-related services or case management

Skills and Abilities

  • Ability to assess and develop comprehensive care plans
  • Strong organizational and time-management skills
  • Excellent communication and interpersonal skills
  • Knowledge of disability-related laws, regulations, and policies
  • Experience working with diverse populations and cultures
  • Computer proficiency and working knowledge of Microsoft Office Suite and electronic health records


Completion of a Certified Disability Management Specialist program is preferred.

What is a Disability Case Manager?

A Disability Case Manager is a professional who helps individuals with physical and mental disabilities access the services and resources that they need to lead fulfilling lives. They work with a variety of clients, including those with developmental disabilities, traumatic brain injuries, chronic illnesses, and mental health conditions.

What are the Duties of a Disability Case Manager?

The duties of a Disability Case Manager vary, depending on the needs of their clients. However, typical duties include:

  • Assessing clients' needs and developing individualized care plans
  • Coordinating services and resources, such as healthcare, housing, education, and job training
  • Monitoring clients' progress and adjusting care plans as necessary
  • Advocating for clients' rights and benefits, such as Social Security Disability Insurance
  • Providing emotional support and counseling to clients and their families
  • How to Create a Disability Case Manager Job Posting

    When creating a job posting for a Disability Case Manager, it's important to include the following information:

    Job Title and Location

    Clearly state the job title and the location of the position.

    Job Summary

    Provide a brief summary of the position, including the main duties and responsibilities.


    List the qualifications required for the position, such as education, experience, and certifications. Also, include any specific skills or knowledge that are necessary for the job.


    Describe the specific duties and responsibilities of the position, highlighting any that are particularly important or unique.

    Salary and Benefits

    Provide information on the salary range, as well as any benefits that the position offers, such as healthcare, retirement plans, and paid time off.

    How to Apply

    Include details on how to apply for the position, including any application deadlines and required materials (such as a resume, cover letter, or references).


    Creating a Disability Case Manager job posting requires careful attention to detail and an understanding of the position's requirements and responsibilities. By following these guidelines, you can create a job posting that attracts qualified candidates and helps your organization find the right person for the job.

    FAQs on Creating Disability Case Manager Job Posting

    1. What qualifications should I look for when creating a Disability Case Manager job posting?

    The qualifications you should look for depend on the specific needs of your organization. Generally, Disability Case Managers should have a degree in Social Work or a related field, experience in case management or related positions, knowledge of disability policies and regulations, and good communication and interpersonal skills.

    2. How should I describe the duties and responsibilities of a Disability Case Manager in the job posting?

    You should describe the primary duties and responsibilities of the position, which include assessing clients' needs and developing individualized care plans, coordinating services and resources, supporting clients and their families, advocating for clients' rights and interests, collaborating with health care providers and community agencies, and maintaining accurate and confidential documentation.

    3. How can I attract a diverse pool of candidates for my Disability Case Manager job posting?

    You can attract a diverse pool of candidates by using inclusive language in your job posting, highlighting your commitment to diversity and inclusion, emphasizing the benefits of working in a diverse team and serving a diverse population, and partnering with community organizations and educational institutions that serve underrepresented communities.

    4. How important is experience in the Disability Case Management field when creating a job posting?

    Experience in the Disability Case Management field is often preferred, but not always required. You should weigh the benefits of hiring someone with experience versus hiring an individual with potential and passion for the job. Consider the possibility of offering on-the-job training and mentorship to promising candidates.

    5. Should I include salary and benefit information in my Disability Case Manager job posting?

    Yes, including salary and benefit information in your job posting is essential to attract qualified candidates and set expectations from the beginning. You should research the current market rates for Disability Case Manager positions in your area, consult with your HR department, and be transparent about the compensation and benefits package offered.

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