Field Service Technician Job Description Template

Our company is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for traveling to customer sites to install, repair, and maintain a variety of equipment and systems. The ideal candidate will have experience in a technical field and possess excellent problem-solving skills. If you enjoy working in a fast-paced environment and have a passion for providing superior customer service, we encourage you to apply for this exciting opportunity.

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Job Description

We are seeking a skilled Field Service Technician to join our team. The ideal candidate will have experience in troubleshooting and repairing complex machinery, excellent communication and time management skills, as well as the ability to work independently and within a team.


  • Install and maintain complex mechanical and electronic equipment on customer sites
  • Perform preventive maintenance on equipment and troubleshoot any issues that arise
  • Use diagnostic tools to identify problems and develop effective solutions
  • Provide customer training on the proper operation and maintenance of equipment
  • Document all work performed and provide regular updates to management and customers
  • Ensure compliance with all safety regulations and company policies


  • High school diploma or equivalent required; associate or bachelor's degree in a technical field is preferred
  • Minimum of 2 years' experience as a field service technician or similar role
  • Excellent problem-solving skills and ability to work under pressure
  • Strong mechanical and electrical aptitude
  • Ability to read and interpret technical drawings and schematics
  • Effective communication skills with both technical and non-technical audiences
  • Willingness to travel to customer sites as needed

The Basics of Creating a Field Service Technician Job Posting

Field Service Technicians play a critical role in many companies, providing essential on-site support to keep operations running smoothly. Given the importance of this position, it's essential to craft a clear and compelling job posting to attract the best candidates. Here are some tips for creating a post that will attract qualified applicants.

Start with a clear job title

The job title should reflect the position's responsibilities and level of seniority. For example, "Field Service Technician II" implies a mid-level position with more experience than a "Field Service Technician I."

Provide an overview of the position

Introduce the company and provide a brief description of what the Field Service Technician will be doing. This could include information on any relevant industries, technologies, or products that the technician will be working with.

List the responsibilities and requirements

  • Describe the technician's day-to-day responsibilities, including any specific skills, knowledge, or certifications they'll need to have.
  • Include information on any physical requirements, such as the ability to lift heavy equipment or work in confined spaces.
  • Detail the qualifications necessary for the job, such as a high school diploma, experience working in the field, or certification from a relevant trade organization.

Outline the benefits of working for your company

List any benefits that come with the job, such as health insurance, paid time off, or opportunities for advancement within the company. This can be an excellent opportunity to highlight your organization's culture and values.

Provide clear application instructions

Make sure to provide clear instructions on how to apply for the job. This could include a link to an online application form, an email address to send resumes to, or instructions to mail in a physical application. Be sure to include any deadlines or respond-by dates to ensure a timely response to applicants.

The bottom line

If you follow these tips, you should have no trouble creating a compelling job posting for a Field Service Technician. Remember to keep the language straightforward and easy to understand, and make sure to include all the necessary information to attract qualified applicants.

Frequently Asked Questions on Creating Field Service Technician Job Posting

Field Service Technicians are essential in maintaining quality customer service for companies by providing troubleshooting, repair, and installation services all while out on the field. Here are some frequently asked questions when creating a field service technician job posting:

What qualifications should I look for in a candidate?

Firstly, a candidate must hold a high school diploma or GED. An Associate's degree in Electrical or Mechanical Engineering is also strongly preferred. Previous experience in a similar field is a must. A valid driver's license and the ability to travel frequently are also required.

What are the responsibilities of a field service technician?

  • Provide technical support in the installation, repair, and maintenance of electrical and mechanical equipment.
  • Properly identify and diagnose technical problems and carry out the necessary repairs to resolve them.
  • Create timely and detailed service reports and documentation of completed repairs.
  • Provide exceptional customer service by communicating effectively and building a strong rapport with clients.
  • What skills should a Field Service Technician possess?

    Aside from their technical knowledge, field service technicians need to have excellent interpersonal skills as they will be handling customer queries and dealing with issues that require conflict resolution.

  • Strong problem-solving skills are essential
  • Must be highly organized and able to multitask effectively.
  • Excellent verbal and written communication skills are also a must.
  • How should I describe the Field Service Technician job posting?

    Start by introducing the company and outlining the duties and responsibilities of the position. Be sure to list the skills required and preferred qualifications. Detail the perks and company benefits as well. End by calling on suitable candidates to apply and indicate how to do so.

    How important is my job posting?

    Very important. A well-crafted job posting targets the right candidates and serves as the first impression of your company. Job postings are essentially your brand advertisement to potential future employees.

    What tone should be used in the job posting?

    The tone should not only be professional but also welcoming and inclusive. Ensure that the language used is descriptive and straightforward, without any industry jargon or buzzwords which could deter suitable candidates from applying.

    What makes an attractive Field Service Technician job posting?

  • Use a clear, concise job title aligned with the job requirements.
  • Add a strong job summary highlighting the mission and scope of the role at the start of the posting.
  • Be clear on both required and preferred qualifications, with a focus on education requirements, certifications, and experience.
  • Describe the details of the role and any tools, equipment or software that will be used in the position.
  • Share information on compensation and benefits to be offered.
  • Outline the company culture, details about the team, and values.
  • End the posting by calling out potential candidates to apply and provide clear and simple guidance on how to do so.
  • A well-written job posting is key to attracting strong candidates to fill the role of a Field Service Technician. Be sure it is detailed and informative in its breakdown of the job description, duties, required qualifications, and benefits allowing potential candidates to apply with confidence.

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