Food Service Supervisor Job Description Template

The Food Service Supervisor is responsible for overseeing the operations and staff of a food service establishment. The person in this role will ensure that all food and beverage orders are prepared and delivered on time and of high quality. The Food Service Supervisor will also be responsible for managing the inventory of food and supplies, handling customer complaints, and enforcing health and safety regulations. This job description template provides an outline of the key responsibilities, requirements, and qualifications for a Food Service Supervisor.

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Job Overview:

A Food Service Supervisor oversees the daily operations of food service establishments. This includes managing staff, scheduling shifts, monitoring inventory, creating menus, and ensuring compliance with health and safety regulations.

Responsibilities:

  • Manage and supervise the work of the food service staff
  • Develop schedules and assign duties to staff members
  • Ensure that all policies and procedures are followed by the staff
  • Monitors inventory levels and order supplies
  • Create menus and recipes based on customer preferences and dietary restrictions
  • Maintain cleanliness and orderliness of the food service area
  • Conduct regular inspections to ensure compliance with health and safety regulations and sanitation standards
  • Assist with training new staff members and provide continuous training and coaching to current staff members
  • Resolve customer complaints and concerns regarding food service
  • Track and analyze sales reports to identify opportunities to increase revenue

Requirements:

  • Prior experience in a food service management position
  • Strong knowledge of food preparation techniques and safety regulations
  • Excellent communication skills and ability to work well with a team
  • Ability to maintain composure and positive attitude in a fast-paced environment
  • Strong problem-solving skills
  • Ability to lift and carry heavy items, stand for extended periods of time, and work in a hot and humid environment

Introduction

Creating a Food Service Supervisor job posting is an essential step to attract highly qualified candidates to your organization. This article will guide you through the process of creating an effective job posting.

Job Title and Summary

The first step is to choose a clear and accurate job title. The title "Food Service Supervisor" is standard in the industry, but you may want to add specific details such as location, shift, or department. For the summary, describe the role and main responsibilities in a concise and compelling way, highlighting the most important qualifications and experience.

  • Job Title: Food Service Supervisor, Afternoon Shift
  • Summary: We are looking for a Food Service Supervisor to lead our afternoon service team, ensure the quality and safety of our food and beverage offerings, and provide exceptional customer service to our guests. The ideal candidate has at least three years of supervisory experience in the hospitality or food service sector, knowledge of inventory management and cost control, and excellent communication and interpersonal skills.
  • Day-to-Day Responsibilities

    In this section, break down the job duties into specific tasks that the candidate will perform on a daily basis. Use action verbs to emphasize the active nature of the job and focus on the most critical functions. You may want to group the responsibilities by categories such as leadership, quality control, customer service, or administrative tasks.

  • Lead and train the afternoon service team, assign tasks, and ensure compliance with the company's policies and procedures
  • Prepare and supervise the production of food and beverage items, monitor quality and freshness, and maintain inventory levels
  • Coordinate with the kitchen staff, dishwashers, and servers to ensure timely and efficient service
  • Handle customer complaints and inquiries, resolve conflicts, and provide feedback on service standards
  • Record and analyze sales and cost data, prepare reports, and propose improvement strategies
  • Qualifications and Skills

    Here, list the minimum requirements for education, experience, and skills that the candidate should possess to be considered for the job. Be specific and avoid vague or discriminatory language. You may want to add preferred qualifications as well, such as language proficiency, certifications, or software skills.

  • Bachelor's degree in Hospitality Management or a related field, or equivalent experience
  • Minimum three years of supervisory experience in a food service environment
  • Knowledge of HACCP, health and safety regulations, and food service best practices
  • Ability to work flexible hours, including weekends and holidays, and stand for extended periods of time
  • Excellent communication, leadership, and problem-solving skills, and customer-focused attitude
  • Salary and Benefits

    State the salary range and any benefits or perks that the company offers, such as health insurance, retirement plans, paid time off, or employee discounts. You may want to mention the opportunities for growth and advancement within the organization.

  • Salary: $50,000-65,000 per year, depending on experience and qualifications
  • Benefits: Medical, dental, and vision insurance, 401k plan, paid vacation and sick days, discounted meals, and training and development programs
  • Application Process

    Finally, explain how candidates can apply for the job, and what documents or information they need to provide. You may want to specify the deadline for applications and the expected timeline for interviews and selection.

  • To apply, please send a resume and a cover letter to hr@yourcompany.com, with "Food Service Supervisor" in the subject line
  • Applications will be reviewed on a rolling basis, with a deadline of May 31, 2021
  • Selected candidates will be contacted for a preliminary phone interview, followed by an in-person interview and a reference check
  • Conclusion

    Creating a Food Service Supervisor job posting requires attention to detail, creativity, and strategic thinking. By following these guidelines, you can attract a diverse pool of candidates who are qualified, motivated, and aligned with your company's values and goals.

    Frequently Asked Questions on Creating Food Service Supervisor Job Posting

    When creating a job posting for a food service supervisor, it's essential to ask yourself some critical questions to ensure that you find the right candidate for your team. Below are some frequently asked questions to help you get started:

    What qualifications should I look for in a food service supervisor?

    • A food service supervisor should have a high school diploma or equivalent, although a college degree is preferred.
    • Experience in customer service, food preparation, and service is essential.
    • The candidate should have a good understanding of health and safety regulations and should know how to manage a team effectively.

    What should I include in the job description?

    The job description should describe the responsibilities of the food service supervisor, including:

    • Ensuring food quality and presentation meet the standards of the establishment.
    • Managing employees and training them on customer service, food preparation, and service.
    • Monitoring inventory levels and ordering supplies as needed.
    • Following health and safety regulations and ensuring that the establishment's kitchen is clean and organized.

    How do I make the job posting stand out?

    The job posting should be informative and easy to read. You should highlight the benefits of working for your company, including competitive pay, health benefits, and retirement plans. Additionally, you can include information about the company's culture and values to attract candidates who align with your company's mission.

    Should I require a background check?

    It's always recommended to run a background check on potential employees, especially for a managerial position like a food service supervisor. This will provide you with a better understanding of the candidate's past work experience and history.

    How long should I keep the job posting up?

    The length of time you keep the job posting up will depend on the candidate pool and the demand for the position. Typically, job postings should stay up for at least a couple of weeks to ensure that you receive enough applications. However, if you are not receiving enough qualified applicants, you may want to leave the job posting up for a more extended period.

    How do I encourage diversity in my candidate pool?

    To encourage diversity in your candidate pool, you should widen the reach of your job posting by posting it on various job boards, social media sites, and industry associations. Additionally, you can consider partnering with outreach programs that target underrepresented groups to attract a diverse candidate pool.

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