Freight Agent Job Description Template

The Freight Agent job description template outlines the key responsibilities, requirements, and qualifications for individuals seeking a career as a freight agent. This document is designed to provide a clear understanding of what the job entails and to help employers to find the most qualified candidates to fill the position. Freight agents play a critical role in the transportation industry, managing the movement of goods from one location to another. They utilize their knowledge of transportation, logistics, and supply chain management to ensure that shipments are delivered safely, efficiently, and on time.

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A Freight Agent is responsible for arranging, coordinating, and tracking transportation shipments of goods for clients. This involves negotiating rates with carriers, communicating with clients, coordinating pickups and deliveries, and ensuring that shipments arrive on time and within budget.


  • Coordinate and schedule shipments for clients
  • Negotiate rates with carriers
  • Develop and maintain relationships with clients and carriers
  • Communicate with clients to provide updates on shipment status
  • Identify cost-saving opportunities for clients
  • Track and analyze shipment data to identify trends and improve processes



  • High School Diploma or GED required
  • Bachelor's degree in Business or Logistics preferred


  • 2+ years of experience in the transportation or logistics industry
  • Knowledge of transportation regulations and laws
  • Experience negotiating rates with carriers


  • Excellent communication and customer service skills
  • Strong negotiation and problem-solving skills
  • Ability to multitask and prioritize tasks
  • Proficiency in Microsoft Office and transportation management software

How to Create Freight Agent Job Posting

Freight agents are essential to the transportation and logistics industry. They help ensure that goods are delivered from one place to another safely and efficiently. If you're looking to hire a freight agent, creating a job posting is the first step.

Here are some tips on how to create a compelling freight agent job posting:

1. Write a Clear Job Title

  • The job title should clearly indicate that this is a freight agent position.
  • Avoid using vague job titles like "logistics coordinator" or "supply chain specialist."
  • 2. Include a Job Summary

  • The job summary should provide a brief overview of the position.
  • It should include the primary responsibilities of the job and the qualifications required to be considered for the role.
  • Be concise, but provide enough detail to attract the right candidates.
  • 3. List Essential Job Duties

  • List the duties the freight agent will be responsible for, such as arranging delivery schedules, tracking shipments, and preparing shipping documents.
  • Be specific about the expectations for the role, including the frequency and complexity of the tasks.
  • 4. Describe the Qualifications Required

  • Provide a list of the qualifications, skills, and experience required to be considered for the job.
  • Include any necessary education, certifications, or training, as well as relevant work experience.
  • 5. Outline the Benefits and Perks

  • Describe the benefits and perks that come with the position, such as healthcare, retirement plans, or bonuses.
  • Highlight any unique benefits that differentiate your company from others in the industry.
  • 6. Add a Call to Action

  • Include a clear call to action at the end of the job posting.
  • Tell candidates how to apply and provide any necessary instructions or links for them to submit their application.
  • Creating a well-crafted freight agent job posting is the first step in attracting the right candidates for the position. By using these tips, you can create a job posting that clearly defines the responsibilities and requirements of the job, while also providing an enticing overview of the benefits and perks that come with working for your company.

    Frequently Asked Questions on Creating Freight Agent Job Posting

    1. What should I include in the job posting?

    A successful job posting should provide a detailed description of the job requirements, responsibilities, qualifications, and skills required. Be clear about the salary and benefits packages offered and any additional perks you provide. Ensure that the job location and work schedule are included. Finally, include a note on how to apply for the position.

    2. How long should the job posting be?

    A job posting should be long enough to convey the necessary information but not so long that it gets tedious for job seekers to read. A typical job posting should be around 500-800 words.

    3. How can I make my job posting stand out?

    To make your job posting stand out, write it in an engaging tone that is easy to read. Use bullet points to break up long paragraphs and provide lists of essential job requirements. Use keywords that job seekers will be searching for in your industry. You can also create an eye-catching job title to attract more attention.

    4. What qualifications are required for a freight agent?

    The qualifications required for a freight agent vary depending on the company and position. Generally, freight agents are required to have a high school diploma or GED, customer service skills, and computer proficiency. Experience in logistics, transportation, or shipping or a degree in a related field is a bonus.

    5. Can I require a specific number of years of experience?

    Yes, you can require a specific number of years of experience for the position. Make sure to state the number of years of experience required in the job posting.

    6. What benefits should I offer to attract top candidates?

    Offering benefits such as health insurance, retirement plans, paid time off, and bonus opportunities can make your job posting more attractive to top candidates.

    7. Can I ask for a specific skill set?

    Yes, you can ask for a specific skill set that you believe to be critical to the job. Make sure the skill set is essential, and you clearly state the skills required in the job posting.

    8. Can I ask for an overqualified candidate?

    Yes, you can ask for an overqualified candidate for the job posting. Generally, overqualified candidates are not preferred, as they may leave the job quickly for a better opportunity. However, if they are qualified and you believe they would be a good fit, then you can ask for overqualified candidates.

    9. How do I attract diverse applicants?

    To attract a diverse pool of applicants, you can use inclusive language in the job posting. Avoid gender-specific pronouns and make sure to highlight the company's commitment to diversity and inclusion. Advertise in areas where a diverse group of applicants would see the job posting. This could include cultural centers, job fairs, and social media groups devoted to supporting minorities or other underrepresented groups in the industry.

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