Insurance Adjuster Job Description Template

An insurance adjuster is a professional who evaluates claims made by policyholders to determine the amount of compensation they should receive. An adjuster's primary responsibility is to investigate accidents, damages, and injuries, review policy documents, and negotiate settlements with claimants. To streamline the hiring process and ensure that the right candidate is selected for the job, it is essential to create an accurate and comprehensive Insurance Adjuster Job Description Template. This template will help companies attract qualified candidates who can handle the job's responsibilities and help support the organization's success.

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Job Description

An insurance adjuster is responsible for reviewing insurance claims to determine the validity of the claim, and then negotiating a settlement with the claimant on behalf of the insurance company. The adjuster also conducts investigations into potentially fraudulent claims, evaluates damage caused by accidents, and works closely with insurance brokers, underwriters, and other professionals in the insurance industry.


  • Review insurance claims and determine their validity
  • Negotiate settlements with claimants on behalf of insurance company
  • Conduct investigations into potentially fraudulent claims
  • Evaluate damage caused by accidents or disasters
  • Work closely with insurance brokers, underwriters, and other professionals


  • Bachelor's degree in a relevant field
  • Experience working in the insurance industry or a related field
  • Strong analytical skills
  • Excellent communication and negotiation skills
  • Ability to work independently and manage multiple claims at once


A well-written job posting is essential for attracting the right candidates for the role of an Insurance Adjuster. It should clearly outline the duties, skills, and qualifications required for the position, as well as any necessary information about the company and the application process. In this article, we will provide you with step-by-step instructions on how to create a compelling Insurance Adjuster job posting.

Job Title and Overview

  • Begin by creating a clear and concise job title that accurately reflects the position, such as “Insurance Adjuster” or “Claims Examiner.”

  • In the job overview section, briefly describe the main responsibilities of the role, such as “Investigating insurance claims to determine the validities of coverage, assessing damages, and negotiating settlements with policyholders.”

  • Duties and Responsibilities

  • List the specific duties and responsibilities of the Insurance Adjuster role in bullet point format. For example:

    • Examine insurance claims and determine their validity and coverage.
    • Investigate and evaluate damages, losses, and liability of policyholders.
    • Negotiate settlements with policyholders.
    • Coordinate with insurance agents, legal counsel, and medical experts to investigate claims.
    • Maintain accurate records of investigations and negotiations.

    Skills and Qualifications

  • List the skills and qualifications necessary for the Insurance Adjuster position. This may include:

    • A Bachelor's degree in a related field such as Business or Finance.
    • Prior experience in insurance claims investigation and negotiation.
    • Excellent communication and negotiation skills.
    • An analytical mind and attention to detail.
    • Ability to handle stress and conflict.
    • Proficiency in Microsoft Office and Claims Management Systems.

    Company Description and Benefits

  • Giving an overview of the company will let potential candidates know more about the company's culture and values. Here are some things you can talk about in this section:

    • A brief overview of the company's history and mission.
    • Values that the company holds dear.
    • Benefits that the company offers, such as health and dental insurance or paid time off.
    • Opportunities for growth and advancement within the company.

    Application Process

  • Finally, make sure to provide clear instructions on how candidates should apply for the Insurance Adjuster position, including:

    • The format and documents required for the application process.
    • Instructions for submitting their application documents.
    • The deadline for applications.
    • Who to contact if they have any questions or concerns about their application.


    With these steps, you'll be able to write a well-structured Insurance Adjuster job posting to attract the best candidates for the position. Remember to make the posting appealing and engaging, and to highlight the most essential qualifications for the Insurance Adjuster position.

    Frequently Asked Questions on Creating an Insurance Adjuster Job Posting

    If you are planning to hire an insurance adjuster, creating a job posting is an essential part of the hiring process. A job posting aims to attract qualified candidates, provide details about the job requirements, and inform applicants about the application process. Here are some frequently asked questions that may help you create a successful insurance adjuster job posting.

    What should I include in my job posting?

  • The title of the job
  • A brief description of the company
  • A summary of the job duties and responsibilities
  • The required qualifications and skills
  • The expected salary range and benefits
  • The location and work schedule
  • The application process and any required materials
  • How can I make my job posting stand out?

    You can make your job posting stand out by providing a detailed description of the job requirements and responsibilities. Be sure to emphasize the company's culture and mission, and provide information about any unique benefits or perks that make your company an attractive place to work. You can also use attention-grabbing titles and make the job posting visually appealing with images or videos.

    Should I include a salary range in my job posting?

    It is a good idea to include a salary range in your job posting to avoid wasting your time and the applicants' time with interviews that are unlikely to result in a job offer. Candidates tend to be more attracted to job postings that provide salary information, so including it may increase the number of qualified applicants.

    What should I look for in a candidate?

    When seeking a qualified insurance adjuster, you should look for candidates who have experience in the field, are knowledgeable about insurance policies and claims processing, have excellent communication and analytical skills, and are comfortable working with clients who may be under stress. Candidates should be able to work independently and make decisions while adhering to company policies and ethical standards.

    How can I make sure I'm attracting diverse candidates?

    Making your job posting welcoming to diverse applicants starts by using inclusive language that avoids using unintended gender, age, or cultural biases. You can also share the job posting on career websites that cater to underrepresented groups, and reach out to local universities or professional associations that focus on diversity in the workforce.

    What should I do after I receive applications?

    After receiving applications for the insurance adjuster position, you should review each resume and cover letter carefully, selecting the most qualified candidates for an interview. For those you select, consider asking pre-screening questions via email or phone to learn more about their qualifications and experience.

    The insurance adjuster job posting should be clear yet detailed to help attract the right applicants for the job. By following these tips, you will improve your chances of hiring the best candidate for your organization.

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