Mailroom Clerk Job Description Template

Mailroom Clerk job is an essential role in any organization that involves handling and processing mail, packages, and other deliveries. The position requires someone who is efficient, detail-oriented, and well-organized to ensure the smooth flow of incoming and outgoing mail. A Mailroom Clerk’s duties may also include managing mailroom equipment, maintaining records, and overseeing the distribution of mail to the appropriate recipients. This job description template outlines the essential requirements and expectations for this position to help you find the right candidate for your organization.

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  • Sort and distribute incoming mail and packages to appropriate recipients and departments within the organization
  • Process outgoing mail and packages through the mailing system following proper procedures and guidelines
  • Maintain accurate records of received and distributed mail and packages
  • Monitor and maintain mailroom supplies and equipment, including postage meters, copiers, and printers
  • Assist with special mail and courier deliveries as needed
  • Provide excellent customer service to all employees and guests utilizing the mailroom


Education and Experience

  • High school diploma or equivalent
  • Prior experience in a mailroom or similar environment preferred

Skills and Abilities

  • Proficient in Microsoft Office and other standard computer applications
  • Excellent organizational skills and attention to detail
  • Ability to handle multiple tasks and prioritize effectively
  • Strong communication and interpersonal skills
  • Ability to lift and move heavy packages as needed


Are you looking for a reliable and efficient mailroom clerk to join your team? If so, you'll want to create an effective job posting that will attract the right candidate.

Job Title and Overview

Begin your job posting with a clear and descriptive job title that accurately reflects the position. In this case, the job title is mailroom clerk. The opening paragraph should provide an overview of the position and its main responsibilities. For instance, your posting might read:

The mailroom clerk is responsible for processing incoming and outgoing deliveries, sorting mail, distributing packages, and ensuring that all mail is delivered to the correct departments within the organization. The ideal candidate will be highly organized, have excellent attention to detail, and be comfortable working in a fast-paced environment.

Job Requirements and Qualifications

In this section of the job posting, you should include a bulleted list of the job requirements and qualifications for the position. These can include things like:

  • High school diploma or equivalent
  • Prior experience working in a mailroom or similar environment
  • Strong organizational and time management skills
  • Ability to lift boxes weighing up to 50 pounds
  • Familiarity with mailroom equipment such as postage meters, envelope sealers, and sorting machines
  • Excellent interpersonal and communication skills

Be sure to include any other qualifications that are important for the position, such as computer skills or the ability to work independently with minimal supervision.

Responsibilities and Duties

After outlining the qualifications, it's important to provide a detailed list of the responsibilities and duties that the mailroom clerk will be expected to perform. This section should be in a bulleted or numbered list, and it should include all of the tasks that the position entails. Some examples of duties might be:

  • Sort and distribute incoming and outgoing mail
  • Deliver packages and other deliveries to the appropriate departments or individuals
  • Use mailroom equipment to process mail, including weighing and metering envelopes, sealing envelopes, and sorting packages
  • Prepare outgoing mail for pick-up by the postal service or delivery service
  • Maintain accurate records of deliveries and pickups
  • Respond to inquiries and requests from other departments in a timely and professional manner

Company Culture and Benefits

Finally, it's important to highlight your company culture and any benefits that come with the position. This could include things like a competitive salary, health and dental insurance, retirement plans, and paid time off. It's also a good idea to provide some information about your company culture, such as your commitment to diversity and inclusion, your dedication to employee training and professional development, or any other perks that make your organization a great place to work.


Creating an effective job posting for a mailroom clerk is an important step in attracting the right candidates for your organization. By following these guidelines and highlighting the requirements, responsibilities, and benefits of the position, you'll be well on your way to finding a highly qualified and capable mailroom professional to join your team.

FAQs on creating Mailroom Clerk job posting

What are the primary responsibilities of a Mailroom Clerk?

A Mailroom Clerk is responsible for sorting incoming mails, distributing them to the concerned individuals, managing outgoing mails, maintaining accurate records of mails and documents, organizing inventory, and ensuring that the mailroom operates in accordance with established standards and procedures.

What are the educational qualifications required for a Mailroom Clerk?

The educational requirements for Mailroom Clerks typically include a high school diploma or GED. However, some employers may prefer candidates with post-secondary education in business administration or office management.

What are the essential skills required for a Mailroom Clerk?

The essential skills for a Mailroom Clerk include strong organizational and time management skills, excellent communication and interpersonal skills, proficiency in using mailroom equipment and software, the ability to handle confidential information, and attention to detail.

How much experience do I need to have to apply for a Mailroom Clerk position?

Most employers look for candidates who have at least one year of experience in a mailroom or similar administrative role. However, some entry-level positions are available for candidates with little or no experience.

What are the benefits of working as a Mailroom Clerk?

The benefits of working as a Mailroom Clerk may include competitive salary and benefits, opportunities for career advancement, exposure to a wide range of administrative tasks, and the satisfaction of playing a critical role in the mail operations of an organization.

What are the typical duties of a Mailroom Clerk?

  • Sorting incoming mails and distributing them to the concerned individuals
  • Managing outgoing mails and preparing them for shipment
  • Maintaining accurate records of mails and documents
  • Organizing inventory of mailroom supplies and equipment
  • Ensuring that the mailroom operates in accordance with established standards and procedures
  • Responding to mail-related inquiries from internal and external sources
  • What are some common job titles related to Mailroom Clerk positions?

    Some common job titles related to Mailroom Clerk positions include Mailroom Supervisor, Mailroom Coordinator, Mailroom Assistant, and Document Specialist.

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