Medical Administrative Assistant Job Description Template

A Medical Administrative Assistant plays a crucial role in the smooth functioning of a healthcare facility, as they provide administrative support to medical staff and help manage patient records. They perform a variety of tasks, including answering phone calls, scheduling appointments, preparing and maintaining medical records, managing insurance and billing, and organizing medical documents. This job description template provides a comprehensive guide for hiring managers seeking to hire a qualified Medical Administrative Assistant.

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Job Summary

The Medical Administrative Assistant will provide administrative support to healthcare professionals by performing various tasks, such as scheduling appointments, managing medical records, and maintaining patient information. They will work in healthcare facilities like hospitals, clinics, physicians' offices, or any other healthcare institution.


  • Schedule appointments for patients and healthcare professionals
  • Maintain and manage medical records, electronic or paper-based
  • Keep track of patients' insurance information and payments
  • Answer phone calls and emails, and provide assistance to patients and visitors
  • Ensure compliance with privacy regulations and policies
  • Handle administrative tasks such as data entry and filing
  • Coordinate with other healthcare professionals and departments as needed


  • High school diploma or equivalent
  • Proven experience/knowledge of medical terminology, procedures, and regulations
  • Excellent communication and interpersonal skills
  • Organizational and multitasking abilities
  • Proficiency in Microsoft Office and other data entry software
  • Ability to maintain confidentiality

The Medical Administrative Assistant plays a crucial role in ensuring that administrative tasks are handled efficiently, and that patient information is well-maintained.


When advertising an open Medical Administrative Assistant position, it's essential to create a compelling job post to attract the best-qualified candidates. Creating a job post can be a daunting task, but with a clear and well-structured approach, you can make the process more manageable.

Job Description

The first step in creating a successful Medical Administrative Assistant job post is to draft a clear job description. The job description should contain essential duties and responsibilities, such as:

  • Answering and directing phone calls while making appointments
  • Maintaining patient records with complete confidentiality
  • Collecting and managing payments and insurance documentation
  • Managing front desk tasks such as faxing and filing of medical documents
  • Collaborating with doctors and clinical staff to ensure seamless workflow within the office

Qualifications and Requirements

The next element to include in your job post is the qualifications and requirements section, such as:

  • Associates or bachelor’s degree in Medical Administration or equivalent experience
  • Strong organizational and problem-solving skills with a keen attention to detail
  • Effective communication and interpersonal skills with patients and colleagues
  • Working knowledge of electronic medical record-keeping software and basic computer skills

Salary and Benefits

Be sure to include details about the salary and benefits offered for the position. This information can help attract and retain the best-qualified candidates for the job. You may include items such as:

  • Competitive salary range based on experience and education level
  • Health insurance coverage including medical and dental care options
  • Paid time off and sick leave options
  • Retirement benefits such as a 401(k) plan


Creating a compelling Medical Administrative Assistant job post can be a crucial step in attracting the best-qualified candidates for the job. By including a clear job description, required qualifications, and comprehensive pay and benefits information, you can encourage candidates to apply for the job and hopefully find the best candidate for your office.

Frequently Asked Questions on Creating Medical Administrative Assistant Job Posting

Hiring a medical administrative assistant is crucial for any healthcare facility to run efficiently. As the demand for qualified medical administrative assistants increases, it's essential to write a job posting that attracts the best candidates. Here are some frequently asked questions to help you create a job posting that stands out from the competition.

What should be included in a medical administrative assistant job posting?

A clear medical administrative assistant job posting should include the following:

  • Job Title: Include the job title, so it's clear which position you're recruiting for.
  • Job Summary: Summarize the position and responsibilities, so candidates can quickly determine if they're a good fit.
  • Job Duties and Responsibilities: List out the daily tasks the candidate will be responsible for.
  • Requirements: Describe the necessary qualifications and skills required for the position, e.g., education, certification, and relevant job experience.
  • Salary and Benefits: Offer information about the compensation package, including any health benefits, retirement plans, and paid leave. This information is important to candidates when considering an employment offer.
  • Company Overview: Provide a brief overview of your healthcare facility, its values, and its reputation in the community.
  • How can I make my medical administrative assistant job posting stand out?

    Make your medical administrative assistant job posting stand out by:

  • Being descriptive: Use action words and share as much detail as possible about the duties, responsibilities, and requirements of the job.
  • Showcasing benefits: Highlight any benefits of joining your healthcare facility, such as a supportive work environment, opportunities for growth and development, and community involvement.
  • Posting on multiple sites: Consider posting your job on multiple sites, including your healthcare facility website, job boards, and social media platforms. This will increase your chances of finding the right candidate.
  • How can I attract the best candidates for my medical administrative assistant job?

    To attract the best candidates for your medical administrative assistant job, consider:

  • Being clear: Use clear and concise language in your job posting to ensure potential candidates understand the job's requirements, expectations and qualifications.
  • Emphasizing qualifications: Emphasize the importance of a candidate's qualifications and skills to ensure you receive resumes from highly qualified applicants.
  • Offering competitive compensation: Offer a competitive salary and benefits package to attract and retain skilled candidates.
  • Showcasing your healthcare facility: Position your healthcare facility as a desirable place to work by describing any unique offerings or benefits of the job, such as a positive work culture, opportunities for growth, and community involvement.
  • How can I identify qualified candidates for the medical administrative assistant position?

    To identify qualified candidates for the medical administrative assistant position, consider:

  • Reviewing credentials: Ensure that candidates have the necessary education, certification or licenses, and relevant job experience required for the position.
  • Conducting skill assessments: Conduct skill assessments, such as typing and software proficiency tests, to determine a candidate's readiness for the job.
  • Using behavioral interviewing techniques: Ask situational or behavioral questions during the interview process that will help determine whether a candidate has the necessary skills and experience required for the position.
  • In conclusion, creating a medical administrative assistant job posting requires careful thought, attention to detail, and thoroughness. By following these frequently asked questions, you can effectively attract and hire the best medical administrative assistant for your healthcare facility.

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