Medical Clerk Job Description Template

Looking for a detail-oriented individual to join our team as a Medical Clerk. In this role, you will be responsible for managing medical records, scheduling appointments, answering phone calls, and assisting patients with their inquiries. The ideal candidate will be highly organized and have excellent communication skills. If you're passionate about helping others and have a background in healthcare, we encourage you to apply.

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Job Summary

A Medical Clerk provides administrative support to medical professionals by maintaining medical records, scheduling appointments and handling medical forms.

Primary Responsibilities

  • Performs administrative tasks such as checking patients in and out, answering phones and directing patients to the appropriate medical professional.
  • Maintains patient records by accurately inputting data into electronic medical records (EMR) system.
  • Schedules appointments, tests and procedures for patients.
  • Assists medical professionals in managing patient information and medical forms.
  • Performs basic mathematical calculations to ensure accurate billing and medical coding.
  • Provides patient education and assists in communicating medical information to patients.
  • Prepares and sends out medical forms and documents as necessary.
  • Assists in maintaining medical inventory and ordering supplies as needed


  • High School Diploma or equivalent is required.
  • Excellent communication and customer service skills.
  • Ability to maintain confidentiality in handling sensitive patient information is a must.
  • Experience with electronic medical records systems preferred.
  • Ability to multitask and work in a fast-paced environment is a must.


Medical Clerk is an important position in any healthcare facility as it plays a vital role in ensuring the smooth running of operations. It encompasses administrative tasks such as scheduling appointments, updating medical records, organizing paperwork, billing, insurance verifications, and more. Since it's a crucial position, it's necessary to create a job posting that is clear, concise, and informative to attract a qualified candidate. In this article, we'll discuss how to write a compelling Medical Clerk job posting.

Job Title

The job title should clearly indicate the position being advertised. The title "Medical Clerk" is straight to the point and gives a clear picture of what the job entails. You want potential candidates to know exactly what they are applying for to avoid confusion.


A Medical Clerk's responsibilities vary depending on the healthcare facility, but there are common duties that the position entails. List the daily tasks that the candidate will be expected to undertake. For example:

  • Scheduling appointments and managing patient records
  • Answering patient inquiries and providing necessary medical information
  • Processing insurance verifications and billings
  • Organizing medical records and updating charts
  • Communicating with physicians on behalf of patients


To attract the best candidates for the position, outline the qualifications that the candidate must have. The qualifications could include:

  • A high school diploma with at least 2 years of experience in a medical administrative position
  • Expertise in medical terminology and record keeping
  • Proficient in Microsoft Office and other medical billing software
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize work under pressure

Salary and Benefits

Include the salary range and any benefits that the company is offering to potential candidates. Medical clerks are essential in any healthcare facility, and they deserve a competitive salary and benefits package. It's essential to highlight what the candidate stands to gain if they get hired. The salary range may depend on various factors, such as the candidate's experience level and the healthcare facility's location.


Writing a job posting doesn't have to be a daunting task. Ensure that the Medical Clerk job posting is clear, concise, and informative to attract a qualified candidate. By following the steps outlined in this article, you will be able to write a compelling Medical Clerk job posting

What should be included in a Medical Clerk job posting?

A Medical Clerk job posting should include a short job description, duties and responsibilities, required qualifications, and salary range. It should also provide information about the employer, including location, hours of operation, and any unique qualities that may make the job appealing.

What are the typical duties of a Medical Clerk?

  • Triage phone calls and emails, and either respond to inquiries or transfer them to the appropriate personnel.
  • Maintain patient databases and medical records, ensuring all information is accurate and up-to-date.
  • Schedule appointments, surgeries, and other medical procedures.
  • Prepare and submit billing and insurance claims on behalf of the practice or hospital.
  • Order and track medical supplies, equipment, and medications.

What qualifications should a Medical Clerk have?

  • High school diploma or equivalent; some employers may prefer an associate or bachelor's degree.
  • Experience with medical terminology, insurance codes, and electronic health records.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

What is the expected salary range for a Medical Clerk?

The salary range for a Medical Clerk can vary depending on location, employer, and level of experience. According to, the average hourly rate for a Medical Clerk is around $15.00 per hour, with a range between $11.00 and $20.00 per hour.

What benefits should a Medical Clerk be offered?

  • Health insurance, including medical, dental, and vision coverage.
  • 401(k) or other retirement savings plan
  • Paid time off (PTO) for vacation, sick days, and holidays.
  • Continuing education and training opportunities to keep up-to-date on changes in the medical field or advance their career.
  • Flexible work schedules, including part-time and remote work options if possible.
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