Medical Collector Job Description Template

This Medical Collector job description template outlines the key responsibilities and qualifications needed for this role. Medical Collectors are responsible for collecting and processing medical claims, ensuring timely and accurate payments from insurance companies, patients, and other payers. They must be detail-oriented and possess strong communication and negotiation skills, as well as a deep understanding of medical billing and coding. The following template can be used to attract qualified candidates for this important role in healthcare.

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Job Overview

A medical collector is responsible for following up with patients and insurance companies to ensure timely payments for medical bills. They must be skilled in communicating with patients and insurance companies to resolve disputes and negotiate payment plans. The role requires accuracy, attention to detail, and the ability to work independently as well as part of a team.

Key Responsibilities

  • Contact patients with unpaid medical bills and negotiate payment plans or settlements
  • Work with insurance companies to resolve disputes and facilitate payments
  • Ensure accurate and timely billing and coding of medical records
  • Maintain records of all patient interactions and payments received
  • Monitor accounts receivable and follow up on unpaid bills

Job Requirements

Education and Experience

  • High school diploma or equivalent
  • At least one year of experience in medical billing and collections
  • Knowledge of medical billing codes and procedures


  • Strong communication and negotiation skills
  • Excellent attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and medical billing software
  • Ability to handle confidential information with discretion


  • Ability to analyze and interpret insurance policies and medical records
  • Capability to multitask and prioritize tasks effectively
  • Demonstrate professional behavior and ethics in the workplace


As the healthcare industry continues to grow, there is a need for more medical collector professionals. Medical collectors are responsible for managing patient accounts, including billing, payments, and collections. Creating a job posting for a medical collector can be challenging, but following the guidelines below will help you create an effective and informative job posting.

Job Title

The job title should be concise and easy to understand. A straightforward title, such as "Medical Collector," is often the best choice. Avoid using vague or confusing titles, as this can result in a decrease in the number of qualified candidates who apply.

Job Responsibilities

  • Manage patient accounts and ensure timely payments.
  • Create and maintain accurate and up-to-date patient records.
  • Identify and resolve billing errors and discrepancies.
  • Contact patients to follow up on overdue payments.
  • Work closely with insurance companies to ensure proper billing procedures.
  • Qualifications

  • High school diploma or equivalent.
  • Some college coursework in healthcare, accounting, or finance preferred.
  • Previous experience working in a medical billing or collections role preferred.
  • Strong communication and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Benefits

    Include any benefits that the company offers, such as health insurance, paid time off, retirement options, and professional development opportunities. These benefits can help attract top candidates to the position.

    Application Process

    Provide clear instructions on how to apply for the position. This may include instructions for submitting a resume and cover letter, completing an online application, or attending an in-person interview. Include a deadline for applications, so candidates know how long they have to apply.


    Creating a medical collector job posting is an important step in finding the right candidate for the position. By following the guidelines above, you can create an effective job posting that attracts qualified candidates and helps your healthcare organization continue to grow.

    Frequently Asked Questions on Creating Medical Collector Job Posting

    If you're looking to hire a medical collector for your healthcare facility, it's important to create a job posting that effectively describes the position and attracts the right candidates. Here are some frequently asked questions you might have while creating a medical collector job posting:

    What are the key responsibilities of a medical collector?

  • A medical collector is responsible for managing patient accounts, collecting payment for outstanding bills, and working with insurance companies to resolve claims.
  • They also need to maintain accurate records of patient accounts and communicate with patients and medical personnel to ensure payment is received in a timely manner.
  • What qualifications should I look for in a medical collector?

  • Most medical collector positions require a high school diploma or equivalent, with some employers preferring candidates with an associate's or bachelor's degree in healthcare administration or a related field.
  • Other useful qualifications include experience in medical billing, knowledge of healthcare laws and regulations, and proficiency with computer software used for billing and collections.
  • How should I format my medical collector job posting?

  • Start with a clear and concise job title, followed by an overview of the position's key responsibilities and required qualifications.
  • You can then include information about your company and any benefits you offer to employees, as well as details on how to apply for the position.
  • Be sure to use a professional and engaging tone, and include any relevant keywords that will help your job posting appear in search results.
  • What should I look for in a candidate's resume or cover letter?

  • Look for candidates who have experience in medical billing or collections, as well as those who have a strong understanding of healthcare laws and regulations.
  • Also, look for candidates who are detail-oriented, organized, and able to communicate effectively with patients and medical personnel.
  • How can I ensure I'm attracting the right candidates?

  • Be sure to use clear and descriptive language in your job posting, and avoid using industry jargon or ambiguous terms.
  • You can also target your job posting to specific online job boards or social media platforms that are popular among job seekers in the healthcare industry.
  • Additionally, consider providing a competitive salary and benefits package to attract high-quality candidates.
  • Creating an effective medical collector job posting requires careful consideration of the position's key responsibilities and required qualifications. By following these tips and best practices, you can attract top talent and build a successful medical billing team for your healthcare facility.

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