Medical Secretary Job Description Template

A medical secretary plays a vital role in healthcare administration by managing the clinical and administrative tasks required for healthcare facilities to run smoothly. This job requires excellent communication skills, organizational abilities, and attention to detail. If you are looking to hire a medical secretary, this job description template is a useful tool to help guide you in defining the role and responsibilities of the position.

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Medical Secretary Job Description

Job Overview

A medical secretary is responsible for providing administrative support to doctors, nurses, and other healthcare professionals. They perform various tasks such as scheduling appointments, maintaining medical records, and handling patient information.

Key Responsibilities

  • Schedule appointments and meetings for healthcare professionals
  • Maintain up-to-date and accurate medical records
  • Handle confidential patient information
  • Answer telephone calls and respond to inquiries
  • Assist with billing and insurance documentation
  • Organize and manage paperwork and files


  • High school diploma or equivalent
  • Experience working in a healthcare or administrative setting
  • Proficient in Microsoft Office and other office software
  • Excellent communication and organizational skills
  • Ability to multitask and prioritize tasks efficiently
  • Knowledge of medical terminology and procedures a plus

Working Conditions

Medical secretaries typically work in medical offices, hospitals, or clinics. They may work full-time or part-time hours, and some may be required to work evenings or weekends. The job may involve sitting for extended periods of time and using computer and phone equipment.

Career Outlook

The demand for medical secretaries is expected to grow in the coming years, driven by an aging population and increased need for medical services. Salaries for medical secretaries vary depending on location, industry, and experience, but typically range from $25,000 to $50,000 per year.


When it comes to creating a Medical Secretary Job Posting, you want to make sure that you highlight the most important aspects of the job while also being clear about the role’s requirements and the company’s expectations. A well-crafted job posting will help you attract qualified Medical Secretaries with the right experience and skills you need to run a successful medical practice.

Job Description

  • In this section, you should provide a clear overview of the Medical Secretary position you are hiring for. This includes their role, responsibilities and the level of experience required.
  • A Medical Secretary’s primary role is to provide administrative support to physicians, nurses and other healthcare professionals. They should be able to multitask, organize and prioritize tasks, manage patient files and assist with other day-to-day tasks as required.
  • Additionally, a Medical Secretary should have good communication skills as they will be interacting with patients, healthcare professionals, and insurance companies regularly.
  • Requirements

  • In this section, you should list the required qualifications, experience, and skills that are necessary for the role of Medical Secretary in your medical practice.
  • One of the important qualifications required for the role is a high school diploma or associate degree in a relevant field.
  • Having prior experience working in a similar role with excellent knowledge of medical terminology, medical protocol, and office management practices is an added advantage.
  • The ideal candidate should be computer-savvy, have excellent organizational skills, and be able to work independently or in a team environment with minimal supervision.
  • Key Responsibilities

  • Highlight the key responsibilities that a Medical Secretary should be able to handle effectively. This includes scheduling appointments, answering phone calls and responding to emails.
  • They should also be able to manage office supplies, maintain an accurate and updated database, and create and manage patient charts.
  • Insurance billing, verifying patient information, and coordinating between medical professionals and patients are some of the other key responsibilities of a Medical Secretary.
  • Benefits

  • In this section, you should list the benefits offered by your medical practice to the Medical Secretary who gets the position.
  • Mention the salary range and any other compensations, such as health insurance, dental, vision, retirement plans or bonuses that come with the job.
  • Create an overall package that is attractive and competitive enough to get the best candidates interested in the job posting.
  • Conclusion

    A well-crafted job posting is crucial in attracting the best candidates for your Medical Secretary position. Make sure to cover all the essential details in the post, including the role requirements, experience needed, key responsibilities, and benefits offered. Take time to review the post and ensure clarity and professionalism throughout.

    1. What are the necessary qualifications for a Medical Secretary position?

    Typically, Medical Secretary positions require completion of a medical secretary program, an associate's degree in a medical-related field, or equivalent experience. Candidates must possess a thorough understanding of medical terminology and have knowledge of medical billing and coding. Excellent communication and computer skills are also essential.

    2. What should be included in a job posting for a Medical Secretary?

    A job posting for a Medical Secretary should clearly outline the responsibilities of the position, the qualifications required, and the necessary skills. It should also include information on the work environment, such as the hours of the position and the compensation and benefits package.

    3. How can I attract qualified candidates?

    One way to attract qualified candidates is to be clear and concise about the qualifications required for the position. Be sure to highlight any unique or desirable qualities about your workplace, such as a friendly and supportive work environment or opportunities for career growth. Offering competitive compensation and benefits can also help attract the best candidates.

    4. How should I evaluate candidates?

    The most important aspect of evaluating candidates for a Medical Secretary position is to assess their knowledge and understanding of medical terminology, as well as their proficiency with medical billing and coding software. Be sure to also evaluate their communication skills and their overall fit within your workplace culture.

    5. Should I include salary information in my job posting?

    While including salary information can be helpful in attracting candidates and setting expectations, it is ultimately up to you whether or not to include it. If you do choose to include it, be sure to research the average salary for the position in your area and offer a competitive compensation package accordingly.

    6. How can I ensure diversity and inclusion in my candidate pool?

    To ensure diversity and inclusion in your candidate pool, consider posting your job listing on job boards and in locations that specifically target diverse candidates. Additionally, be sure to use inclusive language in your job posting and provide equal opportunities for all candidates to apply and interview.

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