Mental Health Case Manager Job Description Template

The Mental Health Case Manager job description template is a guideline for employers looking to hire professionals in the field of mental health. In this role, the case manager will be responsible for assessing clients and developing a comprehensive care plan to address their mental health needs. They will also work with other healthcare professionals to coordinate services and ensure the client receives the care they need. The purpose of this job description template is to provide an overview of the key responsibilities and requirements of the role.

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Mental Health Case Manager

A Mental Health Case Manager is responsible for coordinating and providing support services to individuals who are experiencing mental health challenges. They work closely with clients, families, and other professionals to assess needs and develop treatment plans that promote recovery and wellness.


  • Conduct initial assessments to determine client needs
  • Develop individualized treatment plans based on client needs
  • Collaborate with clients to identify goals and establish plans to achieve them
  • Provide crisis intervention services as needed
  • Coordinate and monitor client progress and adjust treatment plans accordingly
  • Refer clients to appropriate resources and services as needed
  • Collaborate with other healthcare professionals to ensure proper support and continuity of care
  • Maintain accurate and timely documentation of all client interactions


  • Bachelor's or Master's degree in social work or related field
  • Experience in mental health counseling or case management
  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving skills
  • Able to work independently and as part of a team
  • Knowledge of mental health resources and services

If you are passionate about helping individuals with mental health challenges and want to make a positive impact on their lives, we encourage you to apply for this position.


As mental health continues to be a major concern in today's society, more and more organizations are seeking qualified professionals to fill the role of Mental Health Case Manager. This position requires an individual with a strong understanding of mental health diagnoses, treatment options, and resources available to clients. If your organization is searching for a Mental Health Case Manager, creating an effective job posting can help attract top candidates. Here are some tips for crafting a compelling job description:

Job Title and Overview

Your job posting should start with a well-crafted job title that accurately reflects the role of the position. In the first paragraph, provide an overview of the responsibilities of the Mental Health Case Manager. Be sure to mention the clients that the manager will be working with, such as children, adolescents, or adults. Use this section to highlight the primary goals of this position and what qualifications are necessary to achieve those goals.


In this section, use bullet points to list the various responsibilities of the Mental Health Case Manager. Be sure to include the day-to-day duties that the manager will be involved in, such as:

  • Conducting assessments of clients' mental health needs
  • Developing treatment plans and goals for clients
  • Coordinating care with other mental health professionals, such as therapists and psychiatrists
  • Advocating for clients and ensuring that they have access to the resources they require
  • Maintaining accurate records of clients' progress and treatment


When it comes to qualifications, it's essential to be specific about the skills and knowledge required of the candidate. Consider creating separate sections for required and preferred qualifications. Here are some essential qualifications to include:

  • A degree in psychology or social work with a specialization in mental health
  • Certification in case management (such as the Certified Case Manager’s (CCM) credential
  • Experience working in mental health, preferably in a case management or related role
  • Strong knowledge of mental health diagnoses and treatment options
  • Excellent organizational and communication skills, with the ability to build relationships with clients and other mental health professionals
  • Ability to work in a fast-paced environment with a high level of autonomy

Compensation and Benefits

Provide details about the compensation for the role, including the salary range and any bonuses or benefits. Be sure to mention any unique benefits that your organization offers, such as flexible working hours, professional development opportunities, or healthcare coverage.


Remember, crafting a compelling Mental Health Case Manager job posting is an essential step in attracting top candidates. By providing detailed information about the role, responsibilities, and qualifications, you can help ensure that the right candidates apply for the position.

Frequently Asked Questions on Creating Mental Health Case Manager Job Posting

What qualifications should a Mental Health Case Manager have?

A Mental Health Case Manager should have at least a Bachelor’s degree in a related field like Psychology, Social Work, or Counseling. He/she should also have strong organizational, communication and interpersonal skills, as well as a working knowledge of the mental health system.

What are the daily duties of a Mental Health Case Manager?

A Mental Health Case Manager is responsible for evaluating the needs of the clients, creating treatment plans, coordinating care among providers, advocating for clients, offering counseling and support and monitoring their progress.

What experience should I include in my job posting?

You should specify a minimum number of years of experience in the relevant field. You might also include specific experience with certain types of clients or a specific disease, as well as experience in managing cases or leading a team.

What kind of qualifications and experience are required for supervisory positions?

Supervisory positions usually require a Master’s degree in a related field and 3-5 years of experience as a Mental Health Case Manager. They should also have experience in supervising other staff, managing budgets and resources, and developing policies and procedures.

Should I include salary information in my job posting?

It is up to you if you want to include salary information in your job posting. Some organizations prefer to keep the information until later in the hiring process, while others prefer to be transparent about the compensation range. Remember to include any other benefits, such as vacation time, flexible work hours, and health insurance.

What are some important skills a Mental Health Case Manager should possess?

A Mental Health Case Manager should possess skills in communication, active listening, empathy, organization and time management, problem-solving, conflict resolution, cultural sensitivity, and crisis management.

What should I look for in a candidate during the interview process?

You should look for candidates who have strong communication and organizational skills, have experience working in a fast-paced environment, and demonstrate an ability to stay calm and professional in challenging situations. They should also have a strong passion for helping others and advocating for clients.

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