Office Receptionist Job Description Template

An office receptionist is typically the first point of contact for visitors to a company. They are responsible for greeting guests, answering phone calls, scheduling appointments, and managing office communications. This job description template can help you attract qualified candidates for this important role in your organization.

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Job Description:

We are seeking a friendly and professional office receptionist to greet visitors and ensure smooth communication throughout the office. The ideal candidate will have excellent communication skills and a welcoming demeanor.


  • Greet visitors in a professional and friendly manner
  • Answer incoming calls and direct them to the appropriate person or department
  • Manage the company's incoming and outgoing mail, including packages and deliveries
  • Assist with administrative tasks such as filing, photocopying, and data entry
  • Maintain a clean and organized reception area


  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficient in Microsoft Office and other office software
  • Prior experience as a receptionist or in a related field preferred

If you meet the above qualifications and are looking for a dynamic and rewarding office receptionist position, we encourage you to apply.


One of the essential aspects of any organization is to maintain a good first impression. One way to achieve this is by creating a well-functioning and professional front desk. Therefore, organizations need an excellent Office Receptionist to ensure clients feel welcome and satisfied with their services. The following is a guide on how to create an Office Receptionist job posting.

Job Title:

Start by creating an appealing job title. The title describes the receptionist's role, but also capture the vital duties and relationship to the organization. For instance, an excellent title can be "Office Receptionist/Administrative Assistant." This will inform the applicant that the position requires handling various administrative duties besides reception duties.

Job Summary:

The job summary should include the primary objective of the role. Start by describing what the organization does and the mission of the company. Then, state the primary responsibility of the receptionist. Here is an example:

  • Welcome and direct visitors and clients to appropriate personnel.
  • Answer phone calls and direct or take messages for staff.
  • Perform general clerical duties including data entry, photocopying, and filing.
  • Organize and schedule meetings and appointments for the team.
  • Provide administrative support to the team.


In this section, highlight the necessary qualifications for the position. Separate them into essential and preferred qualifications. Below are examples:


  • A high school diploma or equivalent.
  • Excellent interpersonal skills.
  • Proficiency with office equipment such as a scanner, printer, and photocopier.
  • Demonstrated ability to multitask and prioritize.
  • An eye for details.


  • An associate or bachelor's degree.
  • Experience working in a front desk/receptionist or administrative role.
  • Proficiency in Microsoft Office applications.

Work Environment:

Describe the work environment, including the physical demands and security measures. This is necessary for potential employees to know before applying for the role. For instance, if the organization handles sensitive information, mention that there are strict security measures in place. Also, if the receptionist will be required to sit at the desk for prolonged periods, note this in the posting.

Salary and Benefits:

Clearly state the salary and benefits that the employee will receive. Since different organizations have varying policies, avoid being vague. Indicate the specific benefits such as medical insurance, vacation days, and retirement plans. If your organization provides professional development opportunities, mention this in the posting. This can help attract qualified candidates who are looking for a long-term position.


Creating an Office Receptionist job posting requires careful consideration of key elements such as the job title, job summary, requirements, work environment, salary, and benefits. Ensure that you avoid vague language and create a clear and concise posting that attracts the right candidates. With this guide, you should be able to create a perfect Office Receptionist job posting for your organization.

Frequency Asked Questions on Creating Office Receptionist Job Posting

1. What should I include in my office receptionist job posting?

When creating a job posting for an office receptionist position, it’s important to include information about the daily duties and responsibilities that the employee will be responsible for. This includes tasks such as answering phones, greeting visitors, and providing excellent customer service to all guests. Your job posting should also include basic requirements such as experience with Microsoft Office programs, excellent communication skills, and the ability to multi-task.

2. How do I make my job posting stand out?

To make your job posting stand out, you can include specific details about the office and the company culture. Additionally, you can highlight any unique benefits or perks that come with the job such as flexible hours, health insurance, or paid time off. You might also consider including a brief description of the office location and surrounding area to help entice potential candidates.

3. Should I require previous experience in my job posting?

Requiring previous experience is a common practice when hiring for an office receptionist position. However, it’s important to remember that not all candidates will have previous experience in this specific role. If you’re looking to cast a wider net when hiring, consider including a “preferred qualifications” section in your posting allowing for candidates who may not meet all of your required qualifications, but have similar experience to be considered.

4. Can I include salary information in my job posting?

Yes, you can include salary information in your job posting. Including a salary range can help attract potential candidates, as it lets them know what they can expect to earn working in this position at your company.

5. What should I expect in resumes and cover letters from potential candidates?

Potential office receptionist candidates should include information about their previous work experience, education, and any other relevant skills or certifications they have. They should also outline their customer service skills and any previous experience they have with multi-tasking or working in a fast-paced environment. Additionally, candidates should submit a cover letter that highlights their interest in the position and the company, as well as how they believe their skills and experience will help them succeed in the role.

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