Postal Worker Job Description Template

The Postal Worker job description template outlines the various roles and responsibilities of a postal worker in a clear and concise manner. This template can be used by hiring managers or HR professionals to create job listings, which can be used to attract qualified candidates for this position. It includes a range of requirements, such as excellent communication skills, attention to detail, and the ability to work independently, all of which are crucial in this line of work.

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Job Summary:

Postal Workers are responsible for delivering and collecting mail and packages for different organizations and individuals. They work in post offices or on delivery routes to ensure the timely and efficient delivery of mail and packages to their intended recipients.


  • Sort and organize mail and packages for delivery.
  • Deliver and collect mail and packages from various locations.
  • Verify recipient information and ensure proper delivery.
  • Drive delivery vehicles, such as trucks or vans, to transport mail and packages.
  • Maintain accurate logs and records of delivered and collected mail and packages.
  • Follow safety procedures and traffic laws while driving and delivering mail.
  • Provide excellent customer service and answer any questions or concerns from customers.


  • High school diploma or equivalent.
  • Valid driver's license.
  • Ability to lift heavy packages and mail on a daily basis.
  • Excellent time management and organizational skills.
  • Good communication and customer service skills.
  • Ability to work independently with minimal supervision.

Working Conditions:

Postal Workers typically work outdoors in various weather conditions. They may need to drive long distances, walk for extended periods of time, and lift heavy packages. They often work early mornings, nights, weekends, and holidays to ensure timely delivery of mail and packages.

Job Description

Postal workers are responsible for the accurate and timely delivery of mail and packages to residential and business addresses. They must be able to work independently and have a strong sense of responsibility. A typical day for a postal worker includes sorting mail, delivering packages, and collecting outgoing mail. They also interact with customers on a daily basis and must have excellent customer service skills.


  • A high school diploma or GED is required.
  • Must be at least 18 years old.
  • Ability to lift and carry up to 70 pounds.
  • Valid driver's license and reliable transportation.
  • Good driving record.
  • Experience in customer service is preferred but not required.
  • Job Responsibilities

  • Sort and organize mail for delivery.
  • Deliver mail and packages to residential and business addresses.
  • Collect outgoing mail from mailboxes and post offices.
  • Interact with customers and provide excellent customer service.
  • Maintain accurate records of deliveries and collections.
  • Report any discrepancies or issues to supervisors.
  • Salary and Benefits

    The average salary for a postal worker is $52,060 per year (according to the Bureau of Labor Statistics), but this can vary depending on experience and location. Postal workers may also receive benefits such as health insurance, retirement plans, and paid time off.

    How to Post a Job Listing

    When creating a job listing for a postal worker, it is important to be clear and concise about the job responsibilities and qualifications. You can post your listing on job boards such as Indeed, Monster, or CareerBuilder. You can also post your listing on the USPS Career site or contact your local post office to see if they have any job openings. Be sure to include information about the salary and benefits and provide specific instructions for how to apply for the position.

    What should a Postal Worker job posting include?

    A Postal Worker job posting should include the job title, location, job description, requirements (e.g. education, experience, skills), and compensation package.

    What are some important skills and qualifications to include in a Postal Worker job posting?

  • Physical stamina and strength for carrying heavy packages and standing for long hours
  • An understanding of postal regulations and procedures
  • Good communication skills for interacting with customers and colleagues
  • Basic computer skills for tracking packages and processing information
  • How can I make my Postal Worker job posting stand out?

    You can make your Postal Worker job posting stand out by highlighting any unique benefits or perks of working at your company, emphasizing opportunities for growth and advancement, and including a compelling job title and description that accurately reflects the duties and responsibilities of the role.

    What are some common mistakes to avoid when creating a Postal Worker job posting?

  • Not clearly defining the job duties and responsibilities
  • Using vague or confusing language
  • Excluding any necessary qualifications or skills
  • Listing an unrealistic salary or compensation package
  • How can I attract a diverse pool of candidates for my Postal Worker job posting?

    You can attract a diverse pool of candidates for your Postal Worker job posting by explicitly stating that you welcome applications from all qualified candidates regardless of race, gender, or other personal characteristics. You can also consider posting your job on industry-specific job boards that cater to a wide range of demographics.

    What are some tips for writing an effective Postal Worker job description?

  • Use action-oriented language to describe the key duties and responsibilities of the job
  • Focus on the benefits of the job and the impact that the Postal Worker will have on the organization and customers
  • Be concise and avoid using technical jargon that may be unfamiliar to candidates
  • Include any unique selling points or attractive aspects of the position or company
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