Receptionist Job Description Template

A Receptionist job description template is a document that outlines the responsibilities, requirements, and qualifications for a receptionist position. This job description template can be customized by employers to reflect their specific needs and expectations for the role. It is typically used to attract qualified candidates and provide a clear understanding of what the job entails. As the first point of contact for many businesses, the role of receptionist is essential in creating a positive and professional image for the organization.

1495 people used this job description template, 42 people have rated it.

Job Description

We are seeking a friendly, organized, and professional receptionist to join our team. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies, as well as additional clerical duties.


  • Answer phone inquiries, direct calls, and provide basic company information
  • Perform clerical duties, including data entry, answering emails, and preparing documents
  • Receive, sort, and distribute daily mail/deliveries
  • Maintain a professional reception area
  • Update appointment calendars and schedule meetings/appointments
  • Maintain office supplies


  • High school diploma or equivalent
  • 1-2 years of relevant work experience
  • Proficient in Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Professional appearance and demeanor

If you are a motivated team player who is looking to take their career to the next level, we encourage you to apply for this exciting opportunity.


A receptionist plays a crucial role in any organization. They are the first point of contact between the customers and the organization. Therefore, hiring the right receptionist is critical to the success of the company. The job posting is the first step in the recruitment process. A well-written receptionist job posting will help you attract the right candidates for the job.

Job Title and Description

The first step in creating a receptionist job posting is to come up with a job title that accurately reflects the role. Some possible job titles could be Front Desk Receptionist or Administrative Assistant. Once you have decided on a title, you need to come up with a job description that outlines the responsibilities of the role. Some responsibilities of a receptionist include:

  • Greeting visitors and answering phones
  • Maintaining a clean and organized reception area
  • Scheduling appointments and meetings
  • Responding to emails and inquiries
  • Assisting with administrative tasks as needed
  • Qualifications and Requirements

    The next step in creating a receptionist job posting is to outline the qualifications and requirements for the job. Some qualifications that could be required include:

  • Excellent communication skills
  • Strong organizational skills
  • Proficiency in Microsoft Office
  • Experience using phone systems and office equipment
  • You may also require a high school diploma or equivalent education. Having previous experience in a similar role could also be an asset.

    Company Culture and Mission

    In addition to the job responsibilities and requirements, it's important to include information about your company culture and mission. This will help attract candidates who are a good fit for your organization. You can include information such as:

  • The values of your company
  • The type of work environment you provide
  • The benefits and perks of working for your company
  • Conclusion

    Creating a receptionist job posting may seem simple, but it's an important step in finding the right candidate for the role. By including a detailed job description, qualifications and requirements, and information about your company culture, you can attract the right candidates for your organization.

    What should be included in a Receptionist job posting?

    A Receptionist job posting should include a brief job description, required qualifications, responsibilities, and preferred skills. Additionally, it should mention the company's culture, benefits, and office environment to attract eligible candidates.

    What is an ideal Receptionist job description?

    An ideal Receptionist job description should clearly define the role and its responsibilities. It should be concise and highlight the essential qualifications, experience, and skills required for the job. Additionally, it should emphasize the expectations for the candidate and the company's culture.

    What qualifications are essential for a Receptionist?

    A Receptionist requires excellent communication skills, including verbal, written, and listening skills. Additionally, a Receptionist should have excellent organizational skills, the ability to multitask, attention to detail, and customer service skills. Educational requirements may vary, depending on the job position and company policies.

    What responsibilities should be expected from a Receptionist?

    A Receptionist's responsibilities may vary based on the nature of the job and the industry. Generally, it includes answering and directing phone calls, greeting guests and clients, managing appointments and schedules, handling emails and correspondences, and managing the front desk activities. Additionally, a Receptionist may be expected to perform administrative tasks, such as data entry, filing, and record keeping.

    What skills are preferred for a Receptionist?

    Several skills are ideal for Receptionists, including technology skills, problem-solving skills, interpersonal skills, and adaptability. Technology skills may include knowledge of software programs and office equipment. Problem-solving skills and interpersonal skills are crucial to provide effective customer service to clients and assist them in their needs. Adaptability is critical to adjust to unexpected situations or changes in the work environment.

    How can a company stand out in a Receptionist job posting?

    A company can stand out in a Receptionist job posting by highlighting its unique culture, mission, and benefits. It can also mention the opportunities for growth, the work environment, and the team culture. Additionally, adding some personality to the job posting and describing the company's culture can attract eligible candidates who fit the company and its values.

    Get Started

    Start saving time and money on recruiting

    Start today for free to discover how we can help you hire the best talents.

    Get started Get Started!
    This site uses cookies to make it work properly, help us to understand how it’s used and to display content that is more relevant to you. For more information, see our Privacy Policy