Representative Job Description Template

A representative job description template is a document that outlines the responsibilities, qualifications, and expectations for individuals interested in working as a representative in a company or organization. This template is intended to provide a framework that can be customized to suit the specific needs of the organization, ensuring that all potential candidates have a clear understanding of what is required for the position. A well-crafted job description can help attract qualified candidates and streamline the hiring process, making it easier to identify the best fit for the role.

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Job Summary:

A representative is responsible for promoting and selling products or services to new and existing customers through phone or face-to-face interactions. They provide efficient and effective customer service and assist with resolving any inquiries or issues that arise.

Primary Responsibilities:

  • Sell and promote products or services to customers
  • Provide exceptional customer service
  • Identify customer needs and offer appropriate solutions
  • Maintain knowledge of products, services, and promotions
  • Process customer orders and follow-up on inquiries
  • Build and maintain customer relationships


  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to multi-task and prioritize work effectively
  • Proficient in Microsoft Office and other computer systems
  • Previous sales or customer service experience preferred


Posting your job advertisement is a crucial task in the recruitment process. It helps in attracting the right talent and communicating your organization's values and culture. If you are looking to hire a representative for your organization, drafting an effective job posting is essential to attract qualified individuals who can fulfill the respective job role. Here are some tips on how to create an ideal job posting for a representative position.

Job Title and Job Description

  • The job title should be clear and concise. Avoid using jargon and acronyms that may not be recognizable to potential candidates.
  • The job description should be detailed and specific, outlining the job duties and responsibilities the representative will be expected to carry out. Highlight the qualifications and experience required for the job, as well as any certifications and training.
  • Compensation and Benefits

  • Include information about the salary, commissions, and incentives that are available for the representative position.
  • Mention any benefits that the company offers, such as health insurance, vacation time, and retirement plans.
  • Be transparent and provide realistic expectations about the salary and benefits package.
  • Company Overview

  • Give an overview of the organization and its culture, and highlight the company's mission and values.
  • Describe the work environment, including the size of the team, the reporting structure, and any unique aspects of the workplace.
  • Requirements and Qualifications

  • List the qualifications required for the job, including education, experience, and any necessary certifications.
  • Include any special skills or expertise that the representative should possess, such as excellent communication skills, organizational skills, and attention to detail.
  • Application Process

  • Outline the steps that candidates should follow to apply for the job, including how to submit their resume and cover letter.
  • Provide a deadline for applications, and be clear about what the next steps in the hiring process will be.
  • Conclusion

    Creating an effective representative job posting can save you time and money in the recruitment process. By following these tips, you can communicate your organization's values and attract qualified candidates who are the right fit for the job. Good luck!

    What is a Representative job posting?

    A Representative job posting is a job advertisement for a Representative position within a company. This advertisement outlines the job requirements, necessary qualifications, and responsibilities of the Representative job.

    What should be included in a Representative job posting?

    • Job title
    • Job summary
    • Job responsibilities
    • Required qualifications and skills
    • Workplace location
    • Salary and benefits
    • Application deadline and process

    How can I make my Representative job posting attractive to candidates?

    To create an attractive job posting, use a clear and concise language to highlight the duties and responsibilities of the job. Emphasize the benefits of working for your company such as competitive salary packages, career growth opportunities, and a positive work culture. Use bullet points to break down the qualifications and skills required for the job.

    What are some common mistakes to avoid when creating a Representative job posting?

    • Providing vague job descriptions that do not clearly outline the job's responsibilities and requirements.
    • Exaggerating the job responsibilities and requirements, which may lead to disappointment from the candidates when they realize the true nature of the job.
    • Neglecting to mention the job's location and travel requirements, which may result in confusion for the candidates.
    • Using gender bias language, which may discourage qualified candidates from applying.

    How can I attract a diverse pool of candidates?

    Ensure that your job posting uses inclusive language free of any bias, and is accessible to a wide range of candidates. Consider posting your job across multiple platforms to reach a broader audience. As well, make sure that your job posting includes the minimum qualifications required for the job, so that candidates from different backgrounds can apply.

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