Retail Clerk Job Description Template

This Retail Clerk job description template outlines the key responsibilities, qualifications, and skills required for this role. As a Retail Clerk, you will be responsible for providing exceptional customer service, operating cash registers and other sales equipment, stocking shelves, and maintaining the cleanliness of the store. The ideal candidate should have excellent communication and organizational skills, be detail-oriented, and have a passion for serving customers.

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Retail Clerk Job Description

A retail clerk is responsible for providing exceptional customer service and ensuring that customers have a positive shopping experience. They work in a retail store and perform various duties, including stocking shelves, handling sales transactions, and answering customer questions.

Key Responsibilities:

  • Assist customers with purchases and provide product knowledge
  • Handle cash and credit card transactions accurately
  • Stock shelves with merchandise and ensure that the store is organized
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Maintain a clean and neat store environment


  • High school diploma or equivalent
  • Ability to work flexible hours, including weekends and holidays
  • Good communication and interpersonal skills
  • Ability to handle cash and perform basic math skills
  • Basic computer skills
  • Familiarity with inventory management systems is a plus
  • Must be able to stand for long periods of time and lift up to 50 pounds

If you are passionate about providing excellent customer service and have the qualifications we are looking for, we encourage you to apply for this exciting opportunity.


If you are running a retail business and looking for a retail clerk to join your team, you might be wondering how to create a job posting that will attract the right candidates. In this article, we will provide you with some tips on how to create an effective retail clerk job posting that will help you find the best person for the job.

Job Description:

The first step in creating a job posting is to write a clear job description. This will help potential candidates understand the responsibilities of the position and assess whether they are a good fit for the job. Here are some things to consider when writing the job description:

  • Outline the main duties of the position, such as handling customer transactions, stocking shelves, and answering customer questions.
  • List any qualifications or experience required, such as knowledge of retail sales or customer service.
  • Specify whether the position is full-time or part-time, and the expected working hours.
  • Describe any physical requirements of the position, such as standing for long periods or lifting heavy objects.


Once you have outlined the job description in detail, you should create a list of qualifications that potential candidates must possess. This will help you weed out unqualified candidates and ensure that you are only considering those who are a good fit for the job. Here are some examples of qualifications you might include:

  • Previous experience in retail sales or customer service
  • Excellent communication and interpersonal skills
  • The ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • A positive and upbeat attitude towards customers and co-workers

Salary and Benefits:

It is important to include information about the salary and benefits offered in the job posting. This will help potential candidates determine whether the position is a good fit for them and will also help you attract the right candidates for the job. Here are some things to consider when listing the salary and benefits:

  • Specify the hourly or monthly rate of pay.
  • List any benefits offered, such as health insurance, paid time off, or retirement benefits.
  • Describe any opportunities for advancement or professional development.


Finally, you should include a clear call to action in your job posting. This will encourage potential candidates to apply for the position and will also help you track the effectiveness of your posting. Here are some things to consider when closing your job posting:

  • Specify the deadline for applications.
  • Provide clear instructions on how to apply for the position.
  • Encourage candidates to include a resume and cover letter in their application.
  • Thank candidates for their interest in the position.


Creating an effective retail clerk job posting is an important part of finding the right person for the job. By following the tips outlined in this article, you can create a job posting that will attract the right candidates and help you build a strong and dedicated retail team.

What qualifications should I look for in a Retail Clerk?

When creating a Retail Clerk job posting, it's essential to specify the qualifications you're looking for in the candidate. These qualifications may include excellent customer service skills, knowledge of basic math, and strong attention to detail. A high school diploma or equivalent, prior experience in retail, and the ability to work flexible hours may also be requirements.

What are the key responsibilities of a Retail Clerk?

A Retail Clerk is responsible for various tasks, including assisting customers with purchases, answering questions about products, stocking shelves, maintaining inventory levels, handling cash and credit card transactions, and keeping the store clean and organized. They also need to be aware of store policies and procedures to ensure they are followed.

How can I make my Retail Clerk job posting stand out?

To make your job posting stand out, you should communicate your company's culture and values. Also, include the unique benefits of working at your company, such as flexible hours, employee discounts, or the opportunity to grow and advance within the organization. Highlight the qualifications and responsibilities required for the job and be specific about the type of person you're looking for by including a detailed job description.

What is the expected salary range for a Retail Clerk?

The salary range for a Retail Clerk can vary based on location, company size, and experience level. The average hourly rate for a Retail Clerk is around $11-$12 per hour. However, some companies may offer a minimum wage, while others may offer higher wages, bonuses, commissions, and other benefits.

What is the working schedule for a Retail Clerk?

The work schedule for a Retail Clerk will depend on the store's operating hours. Most retail stores are open seven days a week, and shifts can vary significantly. Some stores may offer morning, afternoon, and evening shifts, while others may require weekend and holiday availability. Part-time and full-time positions are available, so it's important to specify the work schedule in your job posting.

What is the level of education required for a Retail Clerk?

A high school diploma or equivalent is typically required for a Retail Clerk position. However, some employers may accept applicants who are currently pursuing their high school diploma or GED. A college degree is not necessary for this type of position, but it can be an advantage if the individual has studied marketing, sales, or other related areas.

What type of personality traits fit best for a Retail Clerk?

Retail Clerks need to have excellent customer service skills, strong communication skills, and be comfortable working in a fast-paced environment. They must be able to multitask, have a positive attitude, and be able to work well in a team. Attention to detail, problem-solving skills, and the ability to handle cash and credit card transactions accurately are also important attributes.

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