Service Technician Job Description Template

This Service Technician job description template outlines the key responsibilities and qualifications required for the role. As a Service Technician, you will be responsible for installing, maintaining, and repairing various products and equipment. An ideal candidate for this position should possess technical skills, problem-solving abilities, and excellent communication skills. This job description template can be customized to fit the specific needs of your organization.

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Note: Please note that these responsibilities are subject to change based on company needs and project requirements.

  • Perform equipment installations, maintenance, and repairs within designated service area in a timely and efficient manner
  • Conduct routine preventative maintenance on equipment and document service activities, including but not limited to, calibration, testing and troubleshooting
  • Assess and diagnose equipment malfunctions, providing recommendations and solutions for repair or replacement
  • Assist with designing, implementing, and testing new equipment and technologies
  • Keep up-to-date on industry developments, advancements and trends in order to provide recommendations for future projects and service improvement initiatives
  • Maintain accurate and detailed service logs, reports, and forecasts to ensure that all customer and internal requirements are met


  • Education and Experience:

    • Bachelor's degree in Electrical, Mechanical, or Industrial Engineering or equivalent work experience in relevant field
    • 2+ years of experience in industrial or commercial service technician role
    • Experience with Programmable Logic Controllers (PLCs) and Human Machine Interfaces (HMIs)
  • Skills and Abilities:

    • Ability to interpret and read electrical, mechanical, hydraulic and pneumatic schematics and drawings
    • Strong knowledge of electrical and mechanical systems and component functionality
    • Excellent written and verbal communication skills; ability to communicate complex technical information to a wide range of audiences
    • Ability to work independently with minimal supervision, as well as in a team environment
    • Strong analytical and problem-solving skills
    • Strong knowledge of Occupational Safety and Health Administration (OSHA) regulations and procedures


Creating a job posting for a service technician is not an easy task. You need to make sure that you attract the right candidates while also providing them with detailed information about the job. In this article, we will guide you through the process of creating a service technician job posting that will help you find the perfect candidate for your business.

Job Title and Overview

The first step when creating a job posting for a service technician is to come up with a job title and overview. The title should clearly and concisely describe the role. Service Technician is a common title, but you can also use variations such as Field Service Technician or Maintenance Technician. The overview should provide a brief summary of the job, including the responsibilities and qualifications required.

Job Responsibilities

The next section of your job posting should list the job responsibilities in detail. This is where you'll explain what the role entails, what kind of equipment the technician will be working on, and what level of skill and expertise is required. Make sure the responsibilities are clear and concise, as well as easy to understand by non-experts in the field.

  • Diagnose and repair various types of electrical, mechanical and hydraulic equipment.
  • Complete all necessary paperwork and records.
  • Provide customers with detailed explanations of repairs and work completed.
  • Follow all safety protocols and procedures.
  • Be available for on-call and emergency services.
  • Qualifications

    After listing the job responsibilities, the next section of your job posting should focus on the qualifications required. Start by listing the minimum qualifications required to apply for the job, including education and experience. Then, provide a list of preferred qualifications, such as relevant certifications, technical training, computer skills, and any other relevant experience that may set your ideal candidate apart.

  • High School Diploma or equivalent.
  • 2+ years of experience in the field.
  • Valid driver's license and reliable transportation.
  • Excellent customer service and communication skills.
  • Certifications such as ASE or HVAC are preferred.
  • Salary and Benefits

    Including salary and benefits information is essential to attracting the right candidates. You don't necessarily need to provide an exact figure, but you should include a salary range. Benefits such as health insurance, paid time off, and retirement plans may also be included in this section to entice candidates.


    Writing a job posting for a Service Technician requires attention to detail and a thorough understanding of the role. By including clear and concise information about the job responsibilities, qualifications, and expectations, you can attract the right candidates and find the perfect fit for your business. Remember, the job posting is often the first impression a candidate will have of your company, so it's important to make it as professional and appealing as possible.

    What qualifications should a Service Technician have?

    Service Technicians typically need a high school diploma or equivalent and some on-the-job training. They should also have a strong understanding of electronics, troubleshooting methods, and customer service. Experience with specific equipment or tools may also be required for some positions.

    What should be included in a Service Technician job posting?

  • A clear job title and description of the responsibilities and duties
  • The required qualifications for the position
  • Any specific technical skills or certifications required
  • The work schedule and any physical requirements of the job
  • Information about the company and its culture
  • Instructions on how to apply for the position
  • How can you attract top Service Technician candidates?

    One way to attract top candidates is to offer competitive pay and benefits. Another way is to highlight any training opportunities or chances for advancement within the company. Additionally, emphasizing a positive company culture and highlighting the importance of the role within the organization can make the position more appealing to potential applicants.

    How should you screen Service Technician candidates?

    Screening should involve reviewing resumes and cover letters, conducting phone or video interviews, and then in-person interviews. It may also be helpful to conduct a skills assessment or practical demonstration of the candidate's technical abilities. Additionally, conducting reference checks can provide valuable insight into a candidate's work ethic and past experience.

    What are some common interview questions for Service Technicians?

  • Can you describe your experience troubleshooting technical issues?
  • What steps do you take to ensure customer satisfaction?
  • Can you provide an example of a complex technical issue you successfully resolved?
  • How do you stay up-to-date with emerging technologies and trends in the industry?
  • How do you handle difficult or frustrated customers?
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