Social Work Case Manager Job Description Template

A Social Work Case Manager is responsible for providing support and assistance to clients in need. They work with individuals and families to connect them with available resources and help them address issues such as housing, healthcare, and financial stability. This job involves a high level of communication, organization, and empathy as the Case Manager guides their clients through difficult situations. Our job description template provides a comprehensive overview of the skills and qualifications required for this position.

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Job Description:

A Social Work Case Manager is responsible for providing assistance and support to individuals and families in need. They work in a variety of settings such as hospitals, non-profit organizations, government agencies and community centers.


  • Assess individuals and families to identify specific needs and develop care plans
  • Coordinate services and resources needed to meet the needs of clients
  • Advocate for clients and ensure their rights are protected
  • Provide counseling and support to clients
  • Maintain accurate and up-to-date case records
  • Collaborate with other professionals such as healthcare providers, lawyers, and therapists
  • Provide crisis intervention and facilitate emergency services as needed
  • Ensure compliance with all regulatory requirements and policies


  • Bachelor's degree in social work or related field
  • Experience working with diverse populations
  • Effective communication skills, both written and verbal
  • Ability to work independently and as part of a team
  • Excellent organizational skills and attention to detail
  • Knowledge of local and state resources and services
  • Strong problem-solving skills
  • Ability to maintain confidentiality and uphold ethical standards


Social work case managers are integral to many social service agencies, hospitals, and other organizations that provide support to people in need. Hiring the right person to fill this role can help ensure that clients receive the support they need to thrive. Here are some tips on how to create a social work case manager job posting that will attract top-quality candidates.

Job Description

The job description is one of the most important components of a job posting. It should accurately reflect the duties and responsibilities of the job, as well as the required qualifications. When crafting a social work case manager job description, consider the following:

  • Describe the role of the case manager in the organization, including the types of clients they will work with and the goals of the program.
  • List the key responsibilities of the job, such as conducting assessments, developing care plans, and coordinating services and resources for clients.
  • Specify the qualifications necessary to succeed in the role, such as a bachelor's or master's degree in social work, experience working with diverse populations, and excellent communication skills.
  • Include any other relevant details, such as required certifications, knowledge of specific therapies, or proficiency in a second language.
  • Job Title and Branding

    The job title you choose can impact the number and quality of candidates who apply. Make sure to use a clear and accurate job title that reflects the duties and responsibilities of the role. You may want to also consider how the job title fits into your organization's branding and culture.

    Salary and Benefits

    Salary and benefits can be a major factor in attracting candidates. Be sure to state the salary range for the role and any benefits offered, such as healthcare, retirement plans, and vacation time. If you are unsure what to offer in terms of compensation and benefits, consider researching industry standards or consulting with a human resources professional.

    Application Instructions

    Make sure to provide clear instructions on how to apply for the job, including any required materials or application deadlines. You may also want to include information on what the hiring process will entail, such as interviews or skills assessments.


    Creating a high-quality social work case manager job posting can help you attract the right candidates for your organization. Be sure to carefully consider the job description, job title, salary and benefits, and application instructions to ensure your job posting stands out and reaches the right people.

    Frequently Asked Questions on Creating Social Work Case Manager Job Posting

    If you're planning to hire a social work case manager, creating the perfect job posting is essential. It should be informative, concise, and engaging to attract the best candidates for your organization's needs. Here are some frequently asked questions that can help you with your job posting:

    What are the key elements of a social work case manager job posting?

    The key elements of a social work case manager job posting are job title, job description, responsibilities, qualifications, and application instructions. Your job title should be specific, and it should convey the core responsibility of the role. The job description should be clear, concise, and comprehensive, highlighting the duties and requirements of the job. When listing the qualifications, make sure to outline the minimum education, certification, and experience required for the job. Finally, make sure to provide clear application instructions for interested candidates.

    What should be included in the job description?

    The job description should include a brief introduction to the organization, followed by the job duties and responsibilities. You should include information about the social work case manager's expected outcomes and the population that the role will serve. The description should also specify any required certifications and licenses and outline the necessary experience and qualifications. Lastly, it's essential to add information about the work environment, social work philosophy, and any other benefits offered.

    How do I attract the right candidates to my job posting?

    To attract the right candidates, you should be specific about the qualities necessary for success in the role. In the job description, mention the skills and experience needed for the job while making it clear what qualities make a candidate stand out. It's a good idea to make the job posting both engaging and informative so that potential candidates can quickly get a sense of the culture of the organization and the purpose of the role.

    How do I screen applicants for this role?

    You should set criteria such as qualifying education, experience, and certification requirements and ensure that each application meets these criteria before moving forward. Then, you can review additional qualifications, such as potential employees' soft skills, to determine whether they're an excellent match for the organization's culture and objectives.

    What are some good examples of social work case manager job postings?

    Some good examples of social work case manager job postings include job titles such as "Medical Social Worker Case Manager," "Family Support Specialist," and "Case Manager-Assistant Director." These job postings should include detailed job descriptions highlighting the essential responsibilities, qualifications, and scope of the role. Additionally, they should provide specific details about the organization, such as its mission and values.


    Creating a social work case manager job posting is a critical step in finding the right candidate for the role. Make sure that you include all the essential elements and be clear and concise in your communication. With a well-crafted job posting, you are more likely to attract top-notch candidates who are passionate about social work and your organization's mission.

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