Support Coordinator Job Description Template

The Support Coordinator job description template outlines the key responsibilities, qualifications, and skills required for this role. The Support Coordinator is responsible for overseeing and coordinating the delivery of services to individuals or groups requiring assistance. This may include providing support to those with physical, mental, or developmental disabilities, as well as those in need of social or emotional support. The Support Coordinator plays a crucial role in ensuring that clients receive the services they need to lead productive and fulfilling lives.

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  • Collaborate with program directors to develop client service plans and goals
  • Assist clients with accessing community resources and support services
  • Provide counseling and support to clients with mental health and/or substance abuse issues
  • Coordinate and lead group workshops and classes for clients
  • Monitor client progress and adjust service plans as necessary
  • Develop and maintain relationships with community organizations and service providers


  • Bachelor's degree in social work, psychology, or related field
  • Experience working with individuals with mental health and/or substance abuse issues
  • Strong communication and interpersonal skills
  • Ability to work independently and within a team
  • Excellent organizational and time management skills
  • Knowledge of community resources and support services


  • Empathy and compassion
  • Active listening
  • Critical thinking
  • Creativity
  • Problem-solving
  • Leadership


As a business owner, one of the most important things you will do is hire the right employees. Hiring the right people determines the success of your business. One position that is critical to the success of your business is the Support Coordinator. A Support Coordinator helps ensure that your employees are productive and that you have a positive work culture. In this article, we will discuss how to create a Support Coordinator job posting that will attract the right candidates.

Job Title

The job title is one of the most important elements of the Support Coordinator job posting. You want the job title to accurately reflect the position, while also being attention-grabbing. A good example of a job title for this position might be "Support Coordinator / HR Assistant." This lets candidates know that the position involves both support responsibilities and HR tasks.

Job Description

The job description should outline the responsibilities, qualifications, and skills required for the position. Use bullet points to make the job description easy to read. It's important to emphasize the importance of the position to the company, and how it fits within the overall structure. Some responsibilities to include might be:

  • Provide administrative support to HR and management teams
  • Act as a liaison between employees and management
  • Maintain personnel records and manage employee benefits programs
  • Assist with employee hiring and training processes
  • Conduct employee evaluations and facilitate performance reviews

Qualifications and Skills

The Support Coordinator position requires a variety of skills and qualifications. Clearly outline the minimum requirements for the job, such as education and experience. Some key skills to look for when hiring a Support Coordinator might include:

  • Strong communication skills
  • Excellent organizational skills
  • Ability to work well under pressure
  • Knowledge of HR principles and practices
  • Proficiency in Microsoft Office Suite
  • Experience with HR software such as BambooHR or Zenefits

Company Culture and Values

It's important to include information about your company's culture and values in the job posting. This will help to attract candidates who share your company's beliefs and goals. Highlight any employee perks or benefits, as well as the overall work environment. For example:

  • We strive to create a positive, inclusive work environment where everyone feels valued and supported.
  • We offer competitive salaries, health insurance, and 401k benefits.
  • We believe in promoting from within and providing growth opportunities for our employees.


Creating a job posting for a Support Coordinator is an important task, but with the right approach, you can attract top-notch candidates who share your company's values and work ethic.

FAQs on Creating Support Coordinator Job Posting

If you are an organization looking for a Support Coordinator, creating a good job posting is one of the most important steps to attract and hire the right candidate. To help you in this process, we have compiled some frequently asked questions on creating Support Coordinator job postings.

What is a Support Coordinator?

A Support Coordinator is a professional who provides support and assistance to individuals and families in need of services such as healthcare, mental health care, housing, and other social services. The Support Coordinator acts as an advocate and liaison to help people navigate the complex healthcare and social service systems.

What should I include in a job posting for a Support Coordinator?

The job posting should include a clear job description, including the duties and responsibilities of the Support Coordinator. It should also include the qualifications and experience required for the position, as well as any necessary certifications, licenses, or education.

What are the qualifications required for a Support Coordinator?

The qualifications required for a Support Coordinator may vary depending on the organization and the services they provide. However, most organizations look for candidates with a bachelor's degree in social work, psychology, or a related field. Candidates should have experience working in social services or healthcare and must have excellent communication and organizational skills.

How can I attract qualified candidates to my Support Coordinator job posting?

You can attract qualified candidates by providing a detailed job description, including the job duties, responsibilities, and qualifications. You can also highlight any benefits or perks of the position, such as competitive salary, healthcare benefits, or flexible work hours. Additionally, you can use job boards or social media to promote your job posting to a wider audience.

What are some common mistakes to avoid when creating a Support Coordinator job posting?

  • Not providing a clear job description or omitting important details

  • Using jargon or complex language that may be difficult for candidates to understand

  • Overemphasizing the technical qualifications at the expense of important soft skills such as communication and organizational skills

  • Using a generic job title that does not accurately describe the position

  • How can I make my Support Coordinator job posting stand out?

    You can make your job posting stand out by being creative and using descriptive language that accurately reflects the position. You can also highlight any unique benefits or perks of the position, such as opportunities for growth and development or a positive and supportive work environment. Additionally, you can use visuals such as images or videos to showcase your organization and the work environment.

    Overall, creating a good Support Coordinator job posting requires careful planning and attention to detail. By following these best practices, you can attract qualified candidates who are dedicated to helping people access the services they need.

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