Surveillance Operator Job Description Template

The Surveillance Operator job description template outlines the responsibilities and requirements for a person who will be responsible for monitoring and maintaining the safety and security of a facility or area through electronic surveillance. This template is designed to help companies create a clear job description for potential candidates interested in working in this field.

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Job Overview

A Surveillance Operator is responsible for monitoring and observing various environments using surveillance equipment. This position requires keen attention to detail and the ability to remain focused for extended periods of time. The Surveillance Operator must be able to report and interpret suspicious or unusual behavior, communicate effectively with team members, and maintain a secure and confidential environment.


  • Operate and monitor surveillance equipment, including CCTV cameras and audio equipment
  • Monitor and observe multiple areas simultaneously to ensure safety and security
  • Report suspicious or unusual behavior to appropriate authorities
  • Record and maintain accurate logs of all activities in the surveillance area
  • Monitor access to restricted areas and report any unauthorized entry
  • Communicate effectively with team members via radio or other communication devices
  • Maintain strict confidentiality of information obtained during surveillance


Education and Experience:

  • High school diploma or GED equivalent
  • Previous experience in surveillance or security preferred


  • Excellent observation skills
  • Ability to remain focused for extended periods of time
  • Ability to identify suspicious or unusual behavior
  • Strong written and verbal communication skills
  • Ability to work independently and as part of a team
  • Proficient in the use of surveillance equipment and technology
  • Ability to maintain confidentiality and security of information obtained during surveillance

Physical Requirements:

  • Ability to sit, stand, or walk for extended periods of time
  • Ability to lift up to 25 pounds
  • Ability to climb stairs and ladders


A Surveillance Operator is a crucial member of a security team, responsible for monitoring and collecting information through electronic surveillance equipment. Finding the right person for this role is critical to the safety and security of businesses and events. In this article, we’ll provide you with tips on how to create an effective Surveillance Operator job posting that will attract qualified candidates.

Job Title and Summary

The job title should be clear and concise. Use “Surveillance Operator” as it accurately describes the position. In the job summary, provide a brief overview of the responsibilities and expectations of the role. This may include duties such as monitoring surveillance equipment, identifying security risks and monitoring alarms.

  • Job title: Surveillance Operator
  • Job summary: Responsible for monitoring electronic surveillance equipment, identifying potential security risks and monitoring alarms.
  • Responsibilities

    In this section, outline the specific responsibilities of the position. Use bullet points to make the information easier to read and understand. Highlight the most important tasks of the job and be sure to include any additional responsibilities that are specific to your organization.

  • Operate and monitor electronic surveillance equipment.
  • Identify potential security risks and report them to the appropriate individuals.
  • Monitor alarms and respond to security breaches as needed.
  • Maintain accurate and detailed records of all surveillance activities.
  • Coordinate with security personnel to ensure the safety of individuals and property.
  • Requirements

    Clearly state the minimum qualifications required for the job. This may include education, prior work experience or any certifications required for the job. Also, be sure to indicate additional skills or qualities that would make an ideal candidate stand out, such as strong attention to detail or the ability to remain calm in stressful situations.

  • High school diploma or GED equivalent.
  • Minimum of two years’ experience in surveillance or security field.
  • Experience with electronic surveillance equipment preferred.
  • Ability to multitask and remain focused in high-stress situations.
  • Strong written and verbal communication skills.
  • Salary and Benefits

    Include information about salary and any benefits that will be offered to the successful candidate. This will help to attract qualified candidates and also set expectations for the position.

  • The hourly rate for this position is $15 per hour.
  • Benefits include health insurance, retirement plan and paid time off.
  • Closing

    In the closing section, encourage interested candidates to apply and provide instructions for how to do so. Include any additional information about your organization, such as your mission or company culture, to help potential applicants understand your organization better.

  • We welcome all qualified applicants to apply for this position by sending their resume and a cover letter to [insert email address].
  • ABC Security is an equal opportunity employer committed to promoting diversity and inclusion in the workplace.
  • Conclusion

    Creating an effective job posting for a Surveillance Operator is an important step in finding the right person for this critical role. By following these tips, you can increase the likelihood of attracting qualified candidates who have the necessary skills and experience to help keep your organization safe and secure.

    Frequently Asked Questions on Creating Surveillance Operator Job Posting

    1. What should I focus on when writing my job posting for a surveillance operator?

    The key points to focus on when creating a job posting for a surveillance operator include outlining the primary duties, identifying essential skills and qualifications, specifying required experience levels, and describing work environment and conditions.

    2. How can I ensure that my job posting is effective in attracting the right candidates?

    Ensure that your job posting is detailed and accurately describes the position's responsibilities and qualifications. Incorporate language and phrases that resonate with the ideal candidate, like "team player" or "customer service-oriented." Utilize strong action verbs and be sure to mention any unique selling points such as benefits or training opportunities.

    3. Should I include salary information in my job posting for a surveillance operator?

    While salary information is not explicitly required in job postings, it is highly recommended. This information can provide candidates with a clear understanding of the position's compensation range and potential earnings, which can help to attract qualified candidates and better manage expectations.

    4. What skills and qualifications are typically required for a surveillance operator position?

  • Strong communication and interpersonal skills
  • Attention to detail
  • Strong problem-solving skills
  • Ability to work well independently and as part of a team
  • A background or training in law enforcement, security, or related fields
  • Technical proficiency with relevant monitoring equipment, CCTV camera control systems
  • 5. What additional qualifications or certifications might be desirable for a surveillance operator position?

    Additional qualifications that may be desirable include certifications like Certified Protection Professional (CPP), Professional Certified Investigator (PCI), and Physical Security Professional (PSP).

    6. How can I assess a candidate's experience and skill level when reviewing resumes or conducting interviews?

    Some ways to assess a candidate's experience and skill level may include asking behavior-based interview questions that relate to monitoring and security protocol, reviewing work history for relevant positions and experience, and conducting assessments or tests to measure technical proficiency.

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