Unit Secretary Job Description Template

A Unit Secretary is a vital administrative role in healthcare facilities such as hospitals, clinics, and nursing homes. They are responsible for managing the daily operations of a nursing unit, acting as a liaison between patients, nurses, doctors, and other medical professionals. The Unit Secretary job description template outlines the necessary skills, education, and experience required to carry out the duties of this role. It serves as a guide for hiring managers and potential candidates to ensure a successful and productive work environment.

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Job Summary

The Unit Secretary is responsible for providing administrative support to a specific unit or department within a healthcare facility. This individual is responsible for maintaining patient records, answering phones, greeting and directing visitors, and performing various clerical tasks.


  • Answer incoming phone calls and direct them to the appropriate party
  • Monitor and order office supplies as needed
  • Perform data entry into electronic health record systems
  • Assist with admissions, discharges, and transfers of patients
  • Organize and maintain patient files and charts
  • Coordinate scheduling of appointments and procedures
  • Assist with administrative tasks such as filing, faxing, and scanning documents
  • Communicate effectively with healthcare team members, patients, and families


  • High school diploma or GED equivalent
  • Previous experience in a healthcare administrative support role
  • Proficient in Microsoft Office and electronic health record systems
  • Attention to detail and ability to maintain confidential information
  • Excellent communication and interpersonal skills
  • Ability to prioritize tasks and work efficiently in a fast-paced environment


A Unit Secretary is an essential position in healthcare institutions. They play a crucial role in facilitating the smooth and efficient functioning of the department. A Unit Secretary is often responsible for handling administrative duties in hospital units, including scheduling appointments, managing medical records, and coordinating communication between healthcare providers and patients. To find the best candidate for this job, you need to create a compelling Unit Secretary Job Posting that helps attract qualified applicants.

Job Title and Summary:

The job title should be clear, concise, and specific to the role. The summary should describe the responsibilities clearly and provide an overview of the qualifications needed.

  • Job Title: Unit Secretary
  • Summary: Responsible for handling administrative duties in hospital units, including scheduling appointments, managing medical records, and coordinating communication between healthcare providers and patients.
  • Job Responsibilities:

    The responsibilities section is one of the most critical parts of your Unit Secretary Job Posting. It should describe what the candidate would be doing daily.

  • Scheduling appointments and arranging patient transportation
  • Preparing medical records and updating patient information into electronic medical records
  • Managing office supplies and orders
  • Providing general support to team members and performing other tasks as assigned.
  • Qualifications and Skills:

    The qualifications section should list the minimum requirements and preferred skills needed for the position.

  • High School Diploma or equivalent
  • 1-2 years of related experience in administrative support, preferably in a medical setting
  • Excellent communication skills
  • Strong organizational and time management skills
  • Ability to multitask and prioritize
  • Attention to detail and strong problem-solving skills
  • Salary and Benefits:

    This section should provide information regarding the salary range and benefits package for the Unit Secretary position.

  • Salary: Competitive salary based on experience and qualifications
  • Benefits: Health Insurance, Life Insurance, Paid Time Off, Retirement Savings Plan, Tuition Reimbursement, and Employee Discounts.
  • Conclusion:

    A well-written Unit Secretary Job Posting can attract the right candidates to meet your hospital or healthcare institution's staffing needs. Make sure to be concise, truthful, and informative while engaging applicants to become part of your institution's mission and success.

    FAQs on Creating Unit Secretary Job Posting

    Unit secretaries play a crucial role in healthcare settings, performing duties such as maintaining patient records, scheduling appointments, and communicating with medical staff. Finding qualified candidates for this role requires creating an effective job posting that attracts top talent. Below, we've compiled a list of frequently asked questions to help you create a successful unit secretary job posting.

    What should be included in a unit secretary job posting?

  • A clear job title and a brief job summary
  • Key responsibilities and duties of the role
  • Minimum qualifications, including education and experience requirements
  • Desired competencies and skills
  • Information about your organization and workplace culture
  • Details on salary, benefits, and hours
  • How can I make my job posting stand out?

    Consider including specific details that showcase what makes your organization different from others, such as unique benefits or opportunities for skill development. Highlight the impact the role has on the organization and the broader community, and try to make the job posting engaging and informative to attract high-quality candidates. Always double-check for typos and grammatical errors before posting.

    What should I consider when writing the job description?

  • Clearly state the scope and purpose of the position, including who the unit secretary will work with, who they will report to, and how the role fits into the organization as a whole
  • List specific responsibilities and duties the unit secretary must perform on a day-to-day basis
  • Provide information about the skills and qualifications required, such as experience with electronic medical records, strong communication skills, and prior experience in a healthcare setting
  • Include information about working hours, expected salary range, benefits, and opportunities for career advancement
  • What are some best practices for writing an effective job posting?

  • Focus on key selling points to attract qualified candidates
  • Be sure to create a clear and concise job posting that accurately communicates what the position entails
  • Include specific language that is relevant to the position and industry
  • Use active verbs that help to qualify and quantify the candidate's experience and success
  • Show how the job posting will be beneficial not just for the candidate's career, but also for your organization
  • By answering these frequently asked questions, you can create a unit secretary job posting that draws in top talent and helps you find the best candidate for the role.
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