Usher Job Description Template

This Usher Job Description Template is designed to help you attract qualified and experienced candidates to fill your ushering position. An usher is responsible for guiding guests to their seats, providing assistance during events, and ensuring the safety and comfort of guests. The role requires excellent communication and customer service skills and the ability to work in a fast-paced environment. Use this template to outline the key responsibilities, qualifications, and requirements of the position to find the perfect candidate for your team.

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An usher is responsible for ensuring guests have an enjoyable and safe experience while attending events such as concerts, theater productions, or sporting events.


  • Directing guests to their seats
  • Assisting with accessibility needs
  • Answering guest inquiries
  • Assisting with crowd management
  • Monitoring guest behavior and enforcing venue policies
  • Assisting with cleanliness and maintenance of venue


  • Excellent communication and customer service skills
  • Ability to stand for extended periods of time
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Ability to work evenings, weekends, and holidays

Education and Experience:

  • High school diploma or equivalent
  • Prior experience in customer service preferred

What is Usher Job Posting?

If you’re looking to hire an Usher for your establishment, it’s essential to post a clear and concise job description to attract the best candidates. An Usher plays an important role in movie theaters, concert venues, and sports events by helping people find their seats, answering any questions they may have during the event, and ensuring the safety of the guests.

How to Create Usher Job Posting:

  • Title: Start by creating a clear job title. For example, “Usher for XYZ Cinema” or “Event Usher for ABC Stadium.”
  • Job Description: Provide a detailed job description of what the usher position entails. Be sure to include the responsibilities and duties expected of an usher, such as:
    • Welcoming guests and escorting them to their seats
    • Answering guests’ questions regarding the event or venue
    • Assisting guests with accessibility needs
    • Keeping the venue clean and tidy during and after the event
    • Identifying and resolving any potential safety issues and emergencies
    • Maintaining records of the number of guests attending an event
    • Ensuring guests are following venue rules and regulations
  • Requirements: Next, list the qualifications required to apply for the usher position. This section should include educational or experience requirements and any necessary certifications, such as first aid or CPR. Be specific about any physical requirements such as the ability to stand for long periods of time or lift a certain amount of weight.
  • Skills: In this section, list the essential skills an usher should have, such as excellent communication, problem-solving, and customer service skills. Mention any additional languages an usher should know if the venue has international guests.
  • Work Schedule: It’s essential to include information about the work schedule, including any specific days or times where the usher will be required to work. Be clear about whether the position is full-time, part-time, or seasonal, and provide details about any evening, weekend or holiday shifts that may be required.
  • Compensation: Although this section is optional, it’s recommended to include salary or hourly rate information. Mention if there are any additional benefits, such as health insurance or retirement savings plan.
  • How to Apply: The last section should provide clear instructions on how to apply for the position. Mention what documents or information the candidate needs to provide, such as a resume, cover letter, and references. Include where to submit the application.
  • Conclusion:

    Creating an Usher job posting requires some attention to detail, but it’s essential to find the right candidate for your establishment. Follow these tips to create an informative and attractive job posting that will help you quickly find the best candidates for the role.

    What should I include in my Usher job posting?

    • A job title that accurately reflects the position
    • A brief description of the responsibilities and duties
    • Requirements and qualifications for the job
    • The location and hours of the job
    • Salary and benefits information, if applicable
    • Instructions for how to apply

    What skills and experience should I look for in an Usher?

    Some skills and experience that may be beneficial for an Usher include:

    • Customer service experience
    • Ability to handle crowds and diffuse potential conflict situations
    • Ability to stand for long periods of time
    • Experience working in a theater or event venue
    • Excellent communication and interpersonal skills

    How do I make my Usher job posting stand out?

    Try to emphasize any unique perks or benefits of the job, such as:

    • Flexible scheduling
    • Generous employee discounts or perks
    • Opportunities for advancement

    You can also highlight your company's commitment to quality customer service or the positive work environment you offer.

    Can I require specific physical requirements for the job?

    Yes, as long as they are relevant to the job and reasonable. For example, it is acceptable to require that Ushers be able to stand for long periods of time since this is necessary for the job. However, it would not be acceptable to require a specific height or weight since these factors are not related to job performance.

    What kind of information should I ask for in the application?

    You should include basic information such as the candidate's name, contact information, and work experience. You may also want to ask screening questions to ensure that a candidate meets the basic qualifications for the job before inviting them in for an interview.

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