Ward Clerk Job Description Template

A Ward Clerk plays a crucial role in the healthcare system, providing administrative support to various units within a hospital, nursing home or other healthcare facility. They are responsible for managing records, preparing reports, coordinating appointments and serving as a liaison between healthcare professionals, patients, and families. This template outlines the essential skills, qualifications, and responsibilities required for a Ward Clerk, ensuring that healthcare employers recruit the best possible candidates for this critical role.

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Job Summary

A Ward Clerk is responsible for performing clerical duties and providing support services for a medical ward. They are responsible for maintaining patient records, scheduling appointments, coordinating patient flow, and communicating with other healthcare professionals.

Key Responsibilities

  • Maintain accurate patient records and data
  • Schedule appointments for patients and coordinate patient flow
  • Communicate with patients and healthcare professionals
  • Assist with admissions, discharges, and transfers of patients
  • Monitor and order supplies and equipment as needed
  • Perform clerical tasks such as answering phone calls, filing, and data entry
  • Ensure compliance with privacy and security regulations

Qualifications and Skills

  • High school diploma or equivalent
  • Experience in a medical or healthcare setting preferred
  • Excellent organizational and time-management skills
  • Strong attention to detail and accuracy
  • Effective communication skills
  • Proficient in computer skills
  • Ability to work independently and as part of a team

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.


When hiring for a ward clerk in your medical facility, it is crucial to create an effective job posting that will attract qualified candidates. This article provides a guide on how to write a ward clerk job posting that will help you find the right candidate for the job.

Job Title and Overview

The job title of the position should be clearly stated as "Ward Clerk" so that potential candidates can easily identify the position they are applying for. Provide a brief overview of the role to give candidates an idea of what the job entails.


List the main responsibilities of the ward clerk position using

  • tags. Be specific and detailed in describing the duties involved in the role. Some example responsibilities might include:

  • Maintaining accurate medical records and charts for patients
  • Answering phone calls and responding to patient inquiries
  • Scheduling appointments and managing patient flow
  • Assisting in patient admissions and discharges
  • Qualifications and Requirements

    Outline the qualifications and requirements necessary for the position. Use

  • tags to list the essentials such as:

  • High school diploma or equivalent
  • Experience working in a medical facility
  • Excellent communication and organizational skills
  • Familiarity with medical terminology and documentation
  • Skills and Attributes

    Describe the preferred skills and attributes the ideal candidate should have. Some examples might include:

  • Ability to work efficiently in a fast-paced environment
  • Strong problem-solving and decision-making skills
  • Attention to detail and accuracy in work
  • Patience and empathy when working with patients
  • Application Process

    Provide instructions for candidates on how to apply for the position. Include information such as:

  • Deadline for application submissions
  • Preferred submission method (e.g. email, online application, etc.)
  • Invitation for candidates to include a cover letter and resume with their application
  • Closing Statement

    End the posting with a brief but inviting statement that will encourage potential candidates to apply for the job.


    A well-written job posting is a crucial component in finding the right person for the job. By following these guidelines, you can create an effective ward clerk job posting that will attract qualified candidates and fill your medical facility's needs.

    Frequently Asked Questions on Creating Ward Clerk Job Posting

    If you are looking to hire a ward clerk for your healthcare facility, creating a comprehensive job posting is crucial. However, you may have questions about the process of creating an effective job description in order to attract the right candidates. Here are some frequently asked questions about creating a ward clerk job posting:

    What are the responsibilities of a ward clerk?

    A ward clerk is responsible for performing administrative and clerical duties in a healthcare facility. They handle patient records, appointment scheduling, maintaining patient charts, responding to calls and emails, and performing other general office duties that keep the ward running smoothly.

    What qualifications should I include in the job posting?

    When creating your job posting, you should list the minimum qualifications that a candidate needs in order to apply. This may include a high school diploma or equivalent, prior office experience, and familiarity with medical terminology. If you require specific training or certifications, be sure to list these as well.

    What skills should a good ward clerk possess?

    Good ward clerks are organized, efficient, and detail-oriented. They should have excellent communication skills, as well as the ability to work well under pressure. Additionally, they should be familiar with basic computer programs, such as Microsoft Office.

    How can I make the job posting more appealing to candidates?

    In order to attract top talent, you should include a detailed list of benefits and perks that come with the position, such as paid time off, healthcare coverage, and retirement plans. Additionally, be sure to highlight any opportunities for professional development or advancement within the organization.

    How should I format the job posting?

    A well-formatted job posting should be easy to read and concise. Use short paragraphs to break up the text, and bullet points to highlight key qualifications and responsibilities. Be sure to include the job title and location, as well as the salary range and any other important information that candidates need to know.

    What kind of language should I use in the job posting?

    When creating the job posting, use clear and direct language. Avoid using jargon or overly technical terms, and focus on describing the job responsibilities and qualifications in a way that is easy for candidates to understand.

    Can I add a call-to-action at the end of the job posting?

    Yes, it is a good idea to include a call-to-action at the end of the job posting. This may include asking candidates to submit their resume and cover letter, or to contact you directly if they have any questions. Additionally, be sure to include your contact information so that candidates can easily get in touch.

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